Senior Executive Assistant to the CEO, Spring Health
$129.8-164.4k
+ Equity
5 days a week in office
Personalised mental healthcare
Be an early applicant
Personalised mental healthcare
1001+ employees
Be an early applicant
$129.8-164.4k
+ Equity
5 days a week in office
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 10+ years of previous experience as an Executive Assistant supporting C-level executives or senior management
- Ability to coordinate effectively with in-person and remote executives and team members
- Exceptional organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment
- Practices discretion and confidentiality when handling sensitive information
- Proactive mindset and the ability to act with a sense of urgency, anticipating needs and taking proactive measures to support executives
- Strong calendar management skills, adept at optimizing schedules and creating more bandwidth for strategic activities
- Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels
- Proficiency and agility in computer skills, including Google suite (Docs, Sheets, Slides, Forms), database management, project management tools (Asana, Coda, Monday) and online collaboration tools (Slack)
- Strong attention to detail and accuracy, particularly in managing confidential information and preparing business documents
- Ability to maintain composure and work effectively under pressure, handling high-stakes situations with professionalism
- Flexibility and adaptability to changing priorities and demands, readily adjusting schedules and tasks as needed
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply
What the job involves
- We are seeking an experienced and highly proactive Senior Executive Assistant to join our organization and provide comprehensive support to our CEO and Chief of Staff
- Reporting to our Chief of Staff, you will play a critical role in managing the CEO’s calendar, coordinating meetings, and ensuring efficient communication within the organization
- The ideal candidate will possess excellent organizational skills, a sense of urgency, and the ability to optimize these leader’s schedules to create more bandwidth for strategic activities
- This is an ideal position for an ambitious career Senior Executive Assistant who works well under pressure and senior management teams
- In this capacity, the Senior EA will organize and coordinate external relations and may oversee special projects
- The Senior EA must be creative and enjoy working within an entrepreneurial and mission driven environment
- The ideal individual will have the ability to exercise good judgment in a variety of situations, with exceptional written and verbal communication, administrative, and organizational skills
- This role is expected in-person at our NYC office five days per week
- As this is an in-office position, we are only considering candidates in the tri-state area, with a strong preference for those located in the New York City area
- Occasional travel may be required for company or team meetings or events
- Anticipate the CEO’s needs and act proactively to address them, including preparing meeting materials, briefing documents, and agenda items in advance
- Monitor deadlines and follow up on action items, ensuring timely completion of tasks and facilitating effective decision-making
- Availability to be reached in and outside of regular working hours
- Proactively manage the CEO’s calendar, including scheduling, prioritizing appointments, and coordinating all internal and external meetings
- Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up with intention
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated and informed
- Anticipate the CEO’s needs in advance of meetings, conferences, etc. and proactively identify ways to meet those needs
- Optimize the CEO’s schedule to create more time for strategic initiatives by efficiently managing conflicting priorities and minimizing time conflicts
- Work with the Chief of Staff to support planning for CXO monthly meetings, Executive Leadership team meetings and offsite meetings throughout the year
- Act as a liaison between the CEO and internal/external stakeholders, handling correspondence, emails, and phone calls with professionalism and confidentiality
- Provide a bridge for smooth communication between the leaders and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff
- Draft, proofread, and edit various business documents, including memos, reports, presentations, and emails, ensuring accuracy and clarity
- Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas, considering the leader's preferences and optimizing travel efficiency
- Coordinate logistics for meetings, conferences, and events, both onsite and offsite, ensuring smooth execution and providing necessary support
- Organize and maintain confidential and sensitive information, documents, and files, ensuring easy accessibility and efficient retrieval
- Display discretion in handling highly confidential information on behalf of the leaders
- Conduct research, gather data, and prepare reports and presentations to support the CEO’s decision-making process
- Perform delegated tasks, such as maintaining their appointment calendar and household staff
- Anticipate your leader’s personal needs while adeptly addressing unexpected situations
- What success looks like in this role:
- Calendar Management: Maintain schedule accuracy, measured by the number of missed or double-booked appointments
- Meeting Effectiveness: Ensure agendas and necessary documents / materials are provided 24 hours prior to a scheduled meeting 100% of the time
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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