Engineering Manager, Papernest

Salary not provided

+ Stock options (BSPCE) and Bonus on OKR

AWS
Mid and Senior level
Paris

3+ days a week in office (Boulevard Macdonald, Paris)

Papernest

Subscription and utility bill management platform

Open for applications

Papernest

Subscription and utility bill management platform

501-1000 employees

B2CLogisticsProductivityPersonal financePaymentsFinancial Services

Open for applications

Salary not provided

+ Stock options (BSPCE) and Bonus on OKR

AWS
Mid and Senior level
Paris

3+ days a week in office (Boulevard Macdonald, Paris)

501-1000 employees

B2CLogisticsProductivityPersonal financePaymentsFinancial Services

Company mission

Papernest's mission is to make contract and utility management simple for everyone.

Role

Who you are

  • Technical Credibility: 4+ years experience as a product engineer and leading teams
  • Management credibility: Significant experience as a Team Leader or equivalent in an Agile environment, prior management experience of Senior engineers is required
  • Leadership: Ability to lead teams to success, pointing out blocking points, deep dive on very technical issues and managing velocity
  • Ability to understand complex problems on very different scopes, communicate efficiently and improve the quality of the projects
  • Collaborate effectively with others and achieve consensus amongst stakeholders when needed
  • Share our values in its work and within its teams: make people learn from each other and teach each other
  • Prior product company experience
  • Fullstack experience and good understanding
  • Strong knowledge and experience in Agile and Scrum in particular
  • French native and English fluent required

Desirable

  • Prior high-growth startup experience
  • Experience working on systems at a important scale (i.e. consumer)
  • Open source experience
  • Experience working with modern frameworks
  • Experience working in large teams
  • DevOps / AWS deep understanding
  • Architecture skills

What the job involves

  • As the Engineering Manager of the Customer Operations team, you will be the technical responsible for one of the most essential parts of the papernest stack: making our value proposition a reality by building partner integrations, internal softwares for our call centers, and tools to manage subscriptions for our millions of customers in our today’ (France, Spain, Italy), and tomorrow’s markets
  • You’ll manage a 6-persons team including frontend, backend, Salesforce developers & administrator and tech leads
  • You’ll report to the Head of Engineering and closely collaborate with other Engineering Managers to improve the processes, manage the cross-team projects and implement the KPIs
  • Hire and manage Customer Operations engineering team
  • Understand engineering KPIs and use them as a management tool: “Increase the number of deployments, reduce the number of bugs introduced, and reduce the lead time for changes”
  • Work closely with the Product Manager to conduct roadmap, project management, and day-to-day organization
  • Hold regular 1:1s with all members of your team
  • Conduct managerial interviews for candidates
  • Management mentorship of Team and Tech Leads
  • Generate and test process improvements, especially cross-team processes, and coordinate with Head Of Engineering and other Engineering Managers to implement it
  • Make sure to give all team members regular and clear feedback about the individual's performance
  • Make team members grow and increase their performance

Application process

  • A first call with Julie , Senior Talent Acquisition
  • First interview with Raphaël, Head of Engineering, to discuss the position and your career
  • Technical exercise (Management case)
  • Second interview with Cyril, CTO, to talk about your case and give you a global vision of our tech strategy
  • Last conversation with members of your future team

Our take

Papernest helps customers manage their utility bills and subscriptions via its online platform. It predominantly focuses on streamlining the administration involved in moving house, like changing or cancelling water bills and gym registrations, with an additional service that works like a more conventional price comparison site for utilities like internet and gas. It is providing a much-needed service in what's proven to be an interestingly narrow and non-competitive niche.

The company so far has been partnering with real estate agency referrals to bring new customers on board. So the boom in people changing homes over the last few years is likely to have played strongly in Papernest’s favour. It has leveraged a strategic partnership with open banking firm Tink, using the company’s broader European coverage to springboard into more geographies.

Papernest seems something of a rare find: a solution that neatly resolves a large and material problem, that’s proven hugely popular, and yet that hasn’t inspired a flurry of would-be competitors. With the housing market still relatively hot, and mid-term moves inspired by the growing digital-nomad lifestyle still on the rise, Papernest seem to be in a rosy position. If it gets too rosy though, it may have to watch its back.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

-26% employee growth in 12 months

Company

Funding (1 round)

Oct 2017

$11m

SERIES A

Total funding: $11m

Company benefits

  • Incredible offices in Barcelona, ​​in the heart of 22@ (1500 m2 of furnished terraces, showers, spaces dedicated to catering and rest, Zen garden, games area, etc.) 5 minutes from Poblenou beach! 🏖️
  • Remote working possible 1 day per week (including Monday and Friday)
  • Unlimited free coffee and tea!
  • Self-service snacks and other delicacies
  • Choose between Mac and PC, we take care of the rest 💻
  • Paperparty every month to decompress 🎉
  • Breakfast offered every Thursday 😋💪
  • Great professional challenges
  • Brilliant colleagues among whom to grow
  • Ambitious development prospects / internal mobility
  • Career support programs
  • An great international atmosphere
  • Regular team training
  • Regular events and team building

Company values

  • Team learning - We believe that the best way to grow as an individual is to learn from others. We therefore want to create an environment where knowledge sharing happens naturally and spontaneously, to the benefit of the team. What we do gives us energy, we enjoy doing it, and our work environment is designed to help that remain a reality
  • Ambition - Papernest is the desire to tackle something huge, useful, and complex. Each one of us is driven by the desire to see our vision blossom, and aware of the difference it can make. We know what we’re trying to do is hard, but that if we get it right, the rewards will far outweigh the efforts. We are excited by first the challenge, then the reward, in that order
  • Lean - We systematically address challenges with a Lean approach until we find a successful crude solution. Then we dedicate time & resources to make it perfect. It is ok to fail. It is not ok not to dare
  • Caring meritocracy - Everyone is supported in his personal growth and rewarded for his achievements and engagement. We are committed to provide papermates with all the information, tools and support they need to grow and we ensure they work in a healthy and trustworthy environment
  • Customer value creation - The needs of our user define our approach. We are experts in our field and know how to remain neutral. That's why our users trust us. Our customers trust us because we provide them quality advice through neutral offers considering their needs

Company HQ

Pont-de-Flandre, Paris, France

Leadership

Previously an Associate at McKinsey & Company, alongside teaching case-cracking analysis at HEC Paris.

Benoît Fabre

(Managing Director)

Previously co-founded Visit1Museum, before moving on to consult with Advancy.

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