Engineering Manager, Papernest

• Technical Credibility: 4+ years experience as a product engineer and leading teams
• Management credibility: Significant experience as a Team Leader or equivalent in an Agile environment, prior management experience of Senior engineers is required
• Leadership: Ability to lead teams to success, pointing out blocking points, deep dive on very technical issues and managing velocity
• Ability to understand complex problems on very different scopes, communicate efficiently and improve the quality of the projects
• Collaborate effectively with others and achieve consensus amongst stakeholders when needed
• Share our values in its work and within its teams: make people learn from each other and teach each other
• Prior product company experience
• Fullstack experience and good understanding
• Strong knowledge and experience in Agile and Scrum in particular
• French native and English fluent required

Desirable

• As the Engineering Manager of the Customer Operations team, you will be the technical responsible for one of the most essential parts of the papernest stack: making our value proposition a reality by building partner integrations, internal softwares for our call centers, and tools to manage subscriptions for our millions of customers in our today’ (France, Spain, Italy), and tomorrow’s markets
• You’ll manage a 6-persons team including frontend, backend, Salesforce developers & administrator and tech leads
• You’ll report to the Head of Engineering and closely collaborate with other Engineering Managers to improve the processes, manage the cross-team projects and implement the KPIs
• Hire and manage Customer Operations engineering team
• Understand engineering KPIs and use them as a management tool: “Increase the number of deployments, reduce the number of bugs introduced, and reduce the lead time for changes”
• Work closely with the Product Manager to conduct roadmap, project management, and day-to-day organization
• Hold regular 1:1s with all members of your team
• Conduct managerial interviews for candidates
• Management mentorship of Team and Tech Leads
• Generate and test process improvements, especially cross-team processes, and coordinate with Head Of Engineering and other Engineering Managers to implement it
• Make sure to give all team members regular and clear feedback about the individual's performance
• Make team members grow and increase their performance

• A first call with Julie , Senior Talent Acquisition
• First interview with Raphaël, Head of Engineering, to discuss the position and your career
• Technical exercise (Management case)
• Second interview with Cyril, CTO, to talk about your case and give you a global vision of our tech strategy
• Last conversation with members of your future team