Product Manager, Aisera
$125-150k
Office located in Santa Clara, CA
AI-driven workplace automation software
Job no longer available
AI-driven workplace automation software
201-500 employees
Job no longer available
$125-150k
Office located in Santa Clara, CA
201-500 employees
Company mission
To help users with greater self-service by automating common to complex actions and tasks.
Role
Who you are
- 5+ years of Product Management experience
- Experience developing/launching products/technologies within one or more of the following: AI, Cloud, SaaS, RPA, Enterprise Applications
- Experience with monitoring, observability or APM products preferred
- Experience driving product vision, go-to-market strategy, and design discussions
- Experience creating strategic product roadmaps, working with cross-functional teams
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Sales, Pre-Sales and Marketing
- Bachelor’s or Master’s degree in computer science (MBA preferred)
Desirable
- Startup experience
- Enterprise SaaS PM experience
- Domain expertise in IT, HR or Customer Support is a plus
What the job involves
- Write product specifications for engineering and data science teams
- Collect feedback from customers and prospects to create a unified product backlog
- Analyze the IT Operations, Cloud Operations, Service Operations market to help clarify our competitive position
- Be the CEO for your product area - end-to-end responsibility from idea to production
- Establish shared vision across the company by building consensus on priorities leading to product execution
- Deliver Product roadmaps for your area of responsibility
- Enable Customer Success teams in go-lives and continuous improvement
- Work with Marketing on GTM product assets
- Support Sales & Pre-sales in sales cycles and closing deals
Our take
Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.
With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.
Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$90m
SERIES D
Apr 2021
$40m
SERIES C
Total funding: $218.5m
Company benefits
- Stock options
- Remote work friendly
- Medical, dental, and vision plans
- $1000 as a one-time home office upgrade
- Employee and Customer referral programs to participate in the success
Company HQ
Alviso, San Jose, CA
Leadership
Muddu Sudhakar
(CEO)Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.
Christos Tryfonas
(Chief Architect)Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.
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