Senior Manager of Talent Management, Toast
$132-211k
+ Equity
Point of sale and management system for restaurants
Posted today
Point of sale and management system for restaurants
1001+ employees
Posted today
$132-211k
+ Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Typically requires a minimum of 12 years of related experience in Talent Management, Performance Management and/or Talent Development with a Bachelor’s degree
- The ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- A track record in developing and implementing pragmatic and innovative Talent Management practices and solutions
- Proven experience working highly cross-functionally to design and develop scaled performance systems
- Proactive use of best practice & insight, keeping up to date with latest trends
- Experience with Talent Management Systems and the ability to provide strong business requirements
What the job involves
- Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.
- The Senior Manager of Talent Management will have accountability for targeted talent identification (succession planning), talent management (cyclical performance) processes, and resources applied throughout all functions and levels. They continually seek new talent management approaches.
- They leverage the unique talents of PSPs and leaders as they play a pivotal role in identifying and implementing talent management tools and processes including; annual review cycles, talent discussions/calibration, succession planning, promotion processes, career models, and job architecture
- Monitor external trends on talent and develop leading-edge capabilities to apply and create the best talent management practices for Toast aligned with Toast’s business needs
- Work with Sr Director of Talent Development, PLT, and Total Rewards to create a consistent talent review and succession planning process that gives all leaders line of sight into the health of the talent pipeline
- Work with People Analytics to determine appropriate talent metrics
- In partnership with PSPs and cross-functional COE partners, design and implement successful annual cycle processes and ensure a consistent year over year approach that becomes the DNA of Toast
- Ensure that succession plans for our senior most leaders are in place
- Design talent processes and solutions that scale and adapt to Toast’s evolving talent needs
- Provide business requirements for enabling succession planning systems
- Partner with Talent Operations to ensure delivery at scale
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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