Head of Customer Success, Agicap
Spain
4+ days a week in office
Cash flow management platform
Be an early applicant
Cash flow management platform
501-1000 employees
Be an early applicant
4+ days a week in office
501-1000 employees
Company mission
Agicap's mission is to help SMEs save time and manage their business more efficiently, ultimately enabling them to monitor developments in real time and make reliable forecasts.
Role
Who you are
- Experience: 1–3 years of significant experience managing a team of 5–10 people, preferably in a commercial environment
- Analytical Skills: Strong analytical abilities to identify and prioritize prospect types and resolve bottlenecks across the value chain
- Leadership: An inspiring personality with sharp business acumen and strong interpersonal skills
- Communication: Excellent oral and written communication skills
- Enthusiasm and Team Spirit: Genuine enthusiasm with a collaborative and team-oriented mindset
- Ambition: Highly driven to exceed objectives and achieve ambitious goals
- Languages: Fluent in English; Spanish proficiency at B2 level or higher
- Scale-Up Experience: Previous experience in a Scale-Up environment, particularly in Fintech SaaS, is a strong plus
What the job involves
- Manage a team of 10+ people in an international and hyper-growth context alongside the local Country Manager
- Structure the team's organization in a high-growth context (responsibilities, recruitment, development)
- Ensure the team's operational efficiency (time management and tooling)
- Represent the customer's voice internally and develop a customer-oriented culture
- Ensure alignment and relationships between CS and other teams: Product (roadmap prioritization), Sales (sales quality, renewal, and upsell), HR (recruitment needs anticipation), Finance (reporting), and the board (OKRs)
- Promote Agicap's CS team externally
Our take
Managing cash flow is essential for the financial health of a company, yet existing management methods are laborious. Many companies rely on manual data entry into spreadsheets and analysis, and this can result in missing key optimization opportunities and expensive errors.
Agicap provides a cash flow management platform, allowing businesses to integrate their cash flow data directly into its platform to automate cash flow visualization and analytics. The company also employs cash management specialists that assist clients in setting up a seamless cash flow management system, in addition to providing security advice to make sure that regulations are met and that data is encrypted.
Whilst the company does face competition from other automated cash flow management platforms, Agicap has demonstrated a cutting edge by providing clients with human cash flow advisors, preventing them from relying solely on software. Through this approach, the company ensures that its clients can set up a reliable and optimized cash flow management system, saving them from manual data entry time and expensive cashflow oversights. 2024 funding is being used to strengthen its leading position in Europe and expand out into new territories.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$48.3m
SERIES C
May 2021
$100m
SERIES B
Total funding: $168m
Company benefits
- Be part of a young, dynamic team with global team events in picturesque Lyon
- Benefit from an open feedback culture
- Have the opportunity to occasionally work remotely
- Be entitled to a monthly budget for benefits in kind for free use, as well as a daily lunch allowance
- Get state-of-the-art equipment, including MacBook Pro & iPhones
Company HQ
Le Bourg - Gare De Vaise, Lyon, France
Leadership
Sebastien Beyet
(CEO & Co-Founder)Experience as Strategy Analyst Intern for BNP Paribas, CIB Consulting in 2012. Senior Strategy Consultant for ARES & COMPANY from 2013 to 2016.
Lucas Bertola
(CTO & Co-Founder)Experience as Project Manager for Thales, Enedis, and Ecofip from 2013 to 2016.
Clément Mauguet
(General Manager & Co-Founder)Experience as Private Equity Analyst for Edmond de Rothschild (France) from 2013 to 2014. Strategy Consultant for ARES & COMPANY from 2014 to 2016.
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