Senior Product Manager, Mercury

Cards Experience

$173.6-204.2k

+ Equity (stock options); Salary is benchmarked for candidates based in the US only; Salary benchmarked for Canadian employees (any location): CAD 158,000 - 185,800

Senior and Expert level

Remote in Canada, US

New York

San Francisco Bay Area

Banking services for startups

Be an early applicant

Banking services for startups

501-1000 employees

FintechB2BBankingFinancial Services

Be an early applicant

$173.6-204.2k

+ Equity (stock options); Salary is benchmarked for candidates based in the US only; Salary benchmarked for Canadian employees (any location): CAD 158,000 - 185,800

Senior and Expert level

Remote in Canada, US

New York

San Francisco Bay Area

501-1000 employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

5+ years of relevant product management experience, including 3+ years of experience within card products, ideally in a fintech setting
Strong UX sensibility with a track record of creating intuitive, lovable products
Experience conducting user research and translating insights into product improvements
Proficiency in using data analytics to inform UX decisions and measure the impact of product changes
Ability to balance deep technical understanding of product and partner requirements with a relentless focus on user experience
Be able to take complex problems and distill them into first principles, always keeping the end-user in mind
Track record of launching card products, including experience with network and banking partners

What the job involves

This is a product role that requires deep empathy for our customers’ needs as they pertain to using and spending on their cards
You will collaborate across teams to shape the future of Mercury's card offerings, creating experiences that make complex financial operations feel effortless
Your data acuity and customer insights will drive the card experiences roadmap
Lead the end-to-end development of Mercury's core card experiences (e.g. card issuance, shipping, management), from strategic vision to execution, ensuring our product serves as a key market differentiator through thoughtful design and powerful features
Identify and prioritize card experience improvements using a range of qualitative and quantitative inputs, making strategic tradeoffs in a highly ambiguous environment
Build strong partnerships across Mercury, aligning stakeholders around a shared vision for next-generation card experiences while fostering joint ownership of strategy and outcomes
Drive card product strategy through deep understanding of user behavior, spending patterns, and partnership opportunities
Clearly communicate product specifications for card features and improvements, bridging the gap between technical requirements and user experience needs
Set and maintain high standards for card experiences, fostering a culture of excellence and customer-centricity across the team

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (3.6)

Company

Funding (last 2 of 4 rounds)

Jul 2021

$120m

SERIES B

Sep 2019

$20m

SERIES A

Total funding: $150.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401k/RRSP)
Paid 6-week sabbatical after the 5-year mark
Annual $1K USD learning & development budget
Unlimited book budget
Weekly $100 USD food budget
Monthly $100 USD wellness budget
Monthly $50 USD cellphone reimbursement
Pet-friendly offices with free tea & lunch

Company values

Think actively: Question processes. Give thoughtful feedback. Find the best way to do something instead of going by how it’s always been done
Be super helpful: Practice intentionality and accountability. Go above and beyond to solve problems, and do it as a team
Act with humility: Treat everyone with respect. Leave egos at the door
Appreciate quality: Work with the best equipment. Avoid cutting corners. Take pride in crafting a lasting product
Maximize efficiency: Minimize unnecessary meetings and bureaucracy. Work together to get the job done right
Focus on product: Ask yourself how the product can be better today than it was yesterday

Company HQ

SoMa, San Francisco, CA

Articles

Startup banking service Mercury jumps into debt lending to take on Silicon Valley Bank

Mercury hits unicorn status

Mercury Banking for Startups: 2022 Review

Leadership

Jason Zhang

(COO)

Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(CEO)

Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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