Product Designer, Orb

• 5+ years of professional design experience, preferably in B2B SaaS
• You excel at distilling complex workflows into intuitive user experiences
• You are a strong communicator that thrives with cross-functional collaboration and are excited about collaborating with product and engineering counterparts
• You work iteratively, sharing early and often
• You think in systems and are constantly evaluating how your design decisions interact with the entire product ecosystem
• You are able to break large design initiatives into smaller, shippable pieces without sacrificing usability
• You have an exceptional eye for detail

Desirable

• As designer at Orb, you’ll drive the end-to-end design process, from early discovery research through to implementation. You’ll own solutioning and vision setting for Orb’s revenue reporting and invoicing products in partnership with your team
• Our team is thoughtful about what makes a world-class user experience. We value opinionated defaults with strong safeguards–and will look to you to help guide our users to the best outcomes
• Lead user research sessions—including discovery interviews, contextual inquiries, and usability tests—to deeply understand user workflows, uncover pain points, and validate solutions through prototype feedback
• Rapidly iterate on solutions through low- and high-fidelity prototypes, using each round to de-risk assumptions and sharpen the problem definition
• Partner with engineers and product managers from day zero to shape the direction of new initiatives, balancing user needs, technical constraints, and business goals
• Frame ambiguous problems into clear design opportunities, defining success criteria alongside product and engineering partners
• Actively participate in design critique—soliciting feedback early, offering thoughtful critique to peers, and raising the quality bar across the team
• Partner closely with engineers throughout implementation to ensure the shipped experience matches design intent, and make pragmatic trade-offs when it doesn't
• Contribute to and evolve the design system alongside other designers—proposing new patterns, refining existing components, and championing consistency across surfaces
• Communicate design decisions clearly to cross-functional stakeholders, grounding recommendations in user research, data, and craft principles
• Own the end-to-end quality of your work, from initial research through post-launch measurement and iteration