Vice President of Revenue Operations, Firstup
$180-240k
Workplace communication platform
Be an early applicant
Workplace communication platform
201-500 employees
Be an early applicant
$180-240k
201-500 employees
Company mission
To improve the employee experience at every moment that matters, large and small.
Role
Who you are
- Bachelor’s degree in business administration, finance, or similar field of study, or commensurate professional experience
- 10 or more years of experience in Sales /Revenue Operations
- Strong Technical skills with the typical Revenue Operations Tech Stack
- Data Driven with familiarity with all leading Revenue Operations KPI’s utilized in the Private Equity/Public Market SaaS Software Environment
- Project Management experience completing projects with teams to optimize the system infrastructure utilized within Revenue Operations
- Management experience leading an operations and systems team
What the job involves
- The VP, Revenue Operations is the center point of our go-to-market teams
- This role will lead the entire Operations Team and be responsible for the corresponding tech Stack (Salesforce, i360, Sales Navigator, Outreach, 6Sense, CPQ, Pardot Gong,. etc.)
- The role will report to the CRO, and work as a strategic business partner to the new Sales, Account Management, Marketing, SDR, and Sales Enablement teams to
- Ensure our processes, systems, and people are aligned, efficient, and optimized to achieve our sales growth goals
- Work with the executive leadership team to create and manage processes within the sales and customer lifecycle, forecasting and budgeting to hit company revenue goals, KPIs, tracking and dashboards
- Partner and collaborate with key stakeholders to optimize our existing processes & tools and replace/integrate new ones when appropriate
- Establish and lead the deal desk function with support from finance, legal and product
- Be a cross functional leader through interactions with CRO, CMO and CX leaders and their teams
- Present data and insights to senior leadership that allows the business to make the best decisions
- Define & continually improve reporting strategies and processes and develop the associated reports and dashboards. This includes Board Reporting, Monthly Operations Meetings and Private Equity Investor Reporting
- Own all systems and tools related to our sales, and marketing processes with SFDC as our central hub. You will be responsible for the evaluation, improvement, and management of all tools and software
- Lead sales planning, execution, forecasting, reporting, pipeline management, compensation, and strategic analysis. Lead the Salesforce Administration team that supports our Salesforce instance and associated platforms to support marketing, sales, services, partners & finance
- Providing a quantifiable strategic impact on the business – through insights that can be actioned to accelerate revenue growth in New and Existing business
Our take
As hybrid and remote work models become commonplace, workplace communication struggles to keep pace. many companies now grapple with burnout and digital fatigue, compounded by the absence of regular face-to-face interaction, leaving HR teams and managers searching for effective engagement strategies.
Enter Firstup, a solution designed to tackle this challenge head-on. It offers a workplace communication platform that seamlessly integrates with a company's HR systems. By tapping into data from recruitment, performance management, talent acquisition, and other sources, first build detailed employee profiles. This enables companies to craft and deliver personalized engagement initiatives, ultimately enhancing productivity and retention rates.
With a track record of success, Firstup has recently surpassed the $100M mark in annual recurring revenue and clinched the prestigious 2023 HR Tech Award for Employee Experience. Already trusted by over 40% of the Fortune 100, including industry giants like Amazon, Holton, and Ford, Firstup is poised to continue growth. Its ability to adapt to the evolving needs of the modern workforce ensures it remains a key player in the realm of workplace communication and engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Health Coverage: Doing your best starts with feeling your best. We provide fully paid medical, dental, and vision for employees, plus 70% for dependents
- Flexible Time Off: You can’t mobilize if you don’t rest and recharge—so take as much paid time off as you need
- Fruity Umbrella Drink Bonus: When we say we want you to take time off, we mean it. To encourage you, we offer extra compensation when you take time off in full-week increments
- Retirement Plan: There’s life beyond work, and someday there will be a lot of it. We’ll help you save for that time
- Professional Development: We invest in our people and build their skills for the future of work—no matter where that future takes them
- Family Leave: We support making big changes, and nothing will change your life more than bringing a child into your family. That’s why we offer 12 weeks of fully paid family leave for all parents
- Volunteer PTO: We give you paid days off to give back because we want our workforce to be a force for good
- Commuter Benefits: Although much of our workforce is remote, when we do head into the office, we subsidize eco-friendly ways to get there
Company HQ
Financial District, San Francisco, CA
Leadership
Nicole Alvino
(CEO)Previously the founder and CEO of Dermalounge. They also worked at Enron Europe as an Analyst and Associate.
Jim Larrison
(CCO)Graduated from Bradley University with a BS in Marketing & Market Research. Previously co-founded Dynamic Signal where they served as the President and then Chief Customer Officer.
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