GTM Systems Administrator, Nooks
$130-160k
+ Equity
AI-powered parallel dialer & virtual salesfloor
Open for applications
AI-powered parallel dialer & virtual salesfloor
21-100 employees
Open for applications
$130-160k
+ Equity
21-100 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- 3-5 years of experience managing and administering a CRM at a high-growth SaaS company
- Deep experience with one or more HubSpot hubs (Sales, Marketing, Service, etc.), even if Salesforce is your primary CRM
- Expert in HubSpot or Salesforce administration, including workflow automation, data management, and integrations (if Salesforce, experience with HubSpot marketing or another component of the platform is a requirement)
- Strong ability to create reports, dashboards, and data-driven insights to drive strategic decisions
- Excellent troubleshooting skills with the ability to diagnose and resolve platform and integration issues
- Strong communication skills to train and support users across various teams
- You have a growth mindset, with proven project management and prioritization skills
- Builder with a bias to action and a results-oriented mindset — you build great programs, are known for measurable impact, and help to improve results in organizations during periods of high growth and change
- First class problem-solver — you can quickly translate ambiguity into action
- Empathetic toward reps and are invested in their success — you understand the pain points experienced by reps at each stage of the sales cycle
What the job involves
- Joining the RevOps team at Nooks means diving into the heart of customer processes and the utilization of HubSpot and connected tools to drive growth and improve the customer journey
- In this role, you will be managing, optimizing, and supporting HubSpot – as a Sales CRM, marketing platform, and service hub – to ensure it meets the operational needs of our marketing, sales, and customer success teams
- You will focus on system configuration, process automation, data quality & architecture, and integrations to drive business efficiency and improve CRM usage across the business
- You will also be responsible for managing our entire GTM tech stack, with a specific lens on cross platform data sharing and integrations
- Reporting to the VP of RevOps, the ideal candidate will bring a deep understanding of HubSpot best practices and excels at crafting creative solutions to thorny problems
- Manage and configure HubSpot settings, user access, permissions, and workflows to ensure optimal use of the platform
- Design, build, and manage workflows, sequences, and automation within HubSpot and connected tools to streamline marketing, sales, and operational processes
- Maintain data integrity by implementing data hygiene practices, deduplication efforts, and regular data audits to ensure accuracy and consistency in reporting
- Manage and troubleshoot integrations between HubSpot and other third-party platforms ensuring smooth data flow
- Create and maintain reports, dashboards, and custom views in HubSpot for stakeholders across marketing, sales, and customer success teams to track KPIs and performance metrics
- Provide training and support for HubSpot users, resolving issues, answering questions, and helping teams optimize their use of the CRM
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyse and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, the latest of which is being channelled into expanding operations and business reach.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Sales Leader)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan L
(CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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