HubSpot & GTM Systems Administrator, Nooks

• 3-5 years of experience managing HubSpot
• Expert in HubSpot administration, including workflow automation, data management, and integrations
• Strong ability to create reports, dashboards, and data-driven insights to drive strategic decisions
• Excellent troubleshooting skills with the ability to diagnose and resolve platform and integration issues
• Strong communication skills to train and support users across various teams
• You have a growth mindset, with proven project management and prioritization skills
• Builder with a bias to action and a results-oriented mindset — you build great programs, are known for measurable impact, and help to improve results in organizations during periods of high growth and change
• First class problem-solver — you can quickly translate ambiguity into action
• Empathetic toward reps and are invested in their success — you understand the pain points experienced by reps at each stage of the sales cycle

• Joining the RevOps team at Nooks means diving into the heart of customer processes and the utilization of HubSpot and connected tools to drive growth and improve the customer journey
• In this role, you will be managing, optimizing, and supporting HubSpot – as a Sales CRM, marketing platform, and service hub – to ensure it meets the operational needs of our marketing, sales, and customer success teams
• You will focus on system configuration, process automation, data quality & architecture, and integrations to drive business efficiency and improve CRM usage across the business
• You will also be responsible for managing our entire GTM tech stack, with a specific lens on cross platform data sharing and integrations
• Reporting to the VP of RevOps, the ideal candidate will bring a deep understanding of HubSpot best practices and excels at crafting creative solutions to thorny problems
• Manage and configure HubSpot settings, user access, permissions, and workflows to ensure optimal use of the platform
• Design, build, and manage workflows, sequences, and automation within HubSpot and connected tools to streamline marketing, sales, and operational processes
• Maintain data integrity by implementing data hygiene practices, deduplication efforts, and regular data audits to ensure accuracy and consistency in reporting
• Manage and troubleshoot integrations between HubSpot and other third-party platforms ensuring smooth data flow
• Create and maintain reports, dashboards, and custom views in HubSpot for stakeholders across marketing, sales, and customer success teams to track KPIs and performance metrics
• Provide training and support for HubSpot users, resolving issues, answering questions, and helping teams optimize their use of the CRM

Total funding: $70m

For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.