Data Insight Manager, Mastercard
Mastercard Identity Solutions
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate is passionate about leveraging data to solve complex business challenges, with a strong ability to communicate insights effectively to both technical and non-technical stakeholders
- They are well-versed in payment industry trends and thrive on turning data into meaningful recommendations
- Proficient in data analysis tools, techniques, and visualization platforms (e.g. Tableau, SQL, Python, Excel)
- Ability to analyse complex datasets, identify patterns, and extract meaningful business insights
- Strong experience working directly with clients, presenting data insights, and influencing strategic decisions
- 3-5 years experience in payments, risk, and fraud ecosystems
- Proven ability to work across functional teams, including Product, Marketing, Sales, and Account Management
- Excellent attention to detail with strong organizational and prioritization skills
- Ability to prioritize tasks effectively under limited supervision
- Comfort in a fast-paced tech environment
What the job involves
- As a Customer Facing Data Insight Manager, you will report in the Director of our Global Emerging Solutions Team to empower Mastercard’s strategic clients with actionable insights and data-driven strategies, driving the adoption and success of our identity solutions
- This role combines expertise in data analysis with customer engagement to influence decision-making, optimize outcomes, and enhance the value clients derive from our products
- Mastercard Security Solutions develops and delivers world-class security products and services for Mastercard customers across the globe
- As part of this organization, the Identity Solutions team leads the development and delivery of solutions that provide data, insights, and risk scores to prevent fraud and increase successful transactions, account openings, and signs ups in the online digital economy
- As a Customer Facing Data Insight Manager, you will report in the Director of our Global Emerging Solutions Team within Mastercard Identity Solutions to empower Mastercard’s strategic clients with actionable insights and data-driven strategies, driving the adoption and success of our identity solutions
- Act as the primary data expert for Emerging Solution clients globally, providing tailored insights and analytics to address their unique business needs
- Leverage Mastercard and client data to identify trends, patterns, and actionable recommendations that enhance product performance and client ROI
- Collaborate directly with clients to present findings, guide decision-making, and influence strategic initiatives
- Data extraction and interpretation / presentation, from existing dashboards to communicate product impact and usage trends
- Define and monitor KPIs to track client success and measure the effectiveness of emerging solutions
- Serve as the voice of the client within Mastercard Identity Solutions, gathering feedback and sharing data-backed recommendations with internal Product and Marketing teams
- Develop tailored materials, including data stories and case studies, to communicate the value of Identity solutions to internal and external stakeholders
- Stay informed on industry trends and competitive dynamics to provide clients with forward-looking insights
- Use data to help clients navigate industry changes, uncover opportunities, and mitigate risks in the evolving payments ecosystem
- Support clients in benchmarking their performance against market standards and identifying areas for improvement
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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