Accounts Programs Manager, Apple
More information about location
Personal technology company
Job no longer available
Personal technology company
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- Proven project management experience in large organisations
- Proven ability to work cross-functionally with a large volume of stakeholders including experience at senior level, managing upwards and influencing in a complex fast moving organisations
Desirable
- 8-12 years of experience leading Channel Sales Programs; or similar experience having managed programs or projects for businesses, that balanced delivering on short-term goals, while creating sustainable value for customer, reseller and partner demand for the future
What the job involves
- As an Account Programs Lead you will be the stitcher delivering and innovating multiple Apple programs across Telco, Retail and SMB routes to market, working with diverse stakeholders ranging from the Shop Floor and Call Centres, to HQ account teams and C-suite
- We are here to grow Apple’s Consumer business through partnering with our Retail & Telco channel resellers, partners and carriers
- The Account Programs Lead will be responsible for all given activity in defined accounts, whether that be People, Training, Technology, or Fixture Programs ensuring the successful execution of Apple's overarching programatic strategy as defined by our World Wide teams in collaboration with the country sales organisation
- To realise this goal, we build relationships, develop partner capabilities and programs—at all levels from tactical to strategic. We collaborate closely with internal and external partners to create plans that scale the sales channel and aid ownership of the Apple ecosystem
- You will regularly analyse and present our Programs impact both internally and externally
- Customer, partner and team relationship
- In this strategic role and in addition to the day-to-day activities, the role will also manage key senior stakeholder relationships within our Program Partners organisations
- The role will see you as a business partner to our Sales Account Executives and the sole point of contact for all programmatic elements for your accounts
- In order to be successful in the role, you will collaborate with Technology Lead, the People Programs Lead, and wider Training function in addition to the Sales Account Executives
- The role is reporting to Field Sales Manager
- You will be responsible for working with and influencing key stakeholder relationship’s within Apple’s SP&O, CEMEIA and, World Wide teams
- The role is based in local Apple HQ and includes travel to our partners' offices on a regular cadence
- Proven ability to build, communicate and present strategic roadmaps to address current market challenges all the while analysing data and decisions to assess success
- Provide overall support to the Account Executive for all programmatic pillars ensuring they are delivered to Apple’s exacting standards across People, Technology, Training, Fixture, Maintenance, Merchandising, or Audit compliance
- Working with our Central operations team to ensure compliance of all programmatic pillars are met and within a timely manner
- Provide weekly, monthly, quarterly updates on the progress of execution vs. plan
- Sales data analytics to help inform future programmatic investment decisions
Salary benchmarks
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company values
- We believe that we’re on the face of the Earth to make great products
- We believe in the simple, not the complex
- We believe that we need to own and control the primary technologies behind the products we make
- We participate only in markets where we can make a significant contribution
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
- We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change
Company HQ
Cupertino, CA
Articles
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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