People Operations Lead, Dashlane
$145-162k
More information about location
3+ days a week in office
Password manager & credential security platform
Be an early applicant
Password manager & credential security platform
201-500 employees
Be an early applicant
$145-162k
More information about location
3+ days a week in office
201-500 employees
Company mission
To make security simple for millions of organisations and their people.
Role
Who you are
- 5+ years HR experience, preferably in a tech startup in People/HR space or other experience with strong project management and communications skills
- Broad Capability & Passion for HR: Strong foundational knowledge across core HR domains, with a drive and ability to learn quickly and operate autonomously
- Proactive & Autonomous Execution: Self-directed mindset with great time management skills; able to bring well-formed proposals forward independently while modeling healthy work-life boundaries
- AI Fluency & Process Improvement: Demonstrated experience using AI tools (e.g., Gemini, Claude) to streamline administrative tasks and draft communications, paired with a continuous improvement mindset to reduce operational friction while maintaining strict data privacy
- Analytical Mindset: Proven ability to collect, analyze, and translate People data (like engagement surveys or retention trends) into clear, actionable insights for leadership
- Attention to Detail & Organization: Exceptional execution skills with a track record of keeping operational details structured and error-free
- Empathetic & Engaging Style: Strong interpersonal skills that enable genuine connections, effective team collaboration, and a deep understanding of employee needs
- Integrity & Sound Judgment: High ethical standards with the ability to balance transparency with discretion, handling confidential information and sensitive issues with complete care
- DEIB Commitment: Active support for diversity, equity, inclusion, and belonging, paired with a drive to continuously learn and help educate others
What the job involves
- Dashlane is hiring a People Operations Lead (Senior IC) to drive US generalist operations while shaping global HR initiatives and modernizing our workflows through smart automation
- You’ll join a collaborative team spanning New York, Paris, and Lisbon, reporting directly to our global Director, People. Beyond delivering day-to-day HR support for our US team, you’ll own our end-to-end global onboarding experience, lead global benefits reviews in partnership with local People Partners, and leverage tools like generative AI to scale our operations efficiently
- Lead Global New Hire Experience/Onboarding: Maintain and continuously elevate our hybrid-friendly, technology-enabled onboarding process as we scale, using new hire feedback to refine the program
- Be the Point Person for US Dashlaners: Serve as the primary People/HR point of contact for the US team—answering policy and benefits questions and guiding team members throughout their journey at Dashlane. Partner closely with managers to prepare for new joiners, serve as a trusted advisor from the moment an offer is signed, and run 15-day check-in meetings with every US hire to build trust, gather feedback, and ensure smooth integration into the Dashlane community
- Analyze & Report on People/HR Metrics: Track, analyze, and present key People/HR metrics (such as onboarding sentiment, engagement survey results, and retention trends) across the entire employee lifecycle to deliver actionable data insights to People leadership
- Execute Foundational Operations: Directly manage day-to-day operational logistics, including background checks, BambooHR data entry, and coordination with Workplace Experience and IT for equipment and swag delivery
- Maintain Core People/HR Systems & Global Scope: Administer key platforms supporting performance management, engagement surveys, exit surveys, US benefits, and employee communications, while leading the global benefits review process in close partnership with local People Partners
- Automate & Modernize Workflows: Identify manual friction points and implement compliant automations and AI tools (such as Gemini and Claude) to streamline repetitive administrative tasks while maintaining strict data governance
- Foster Culture & Growth: Spearhead continuous efforts to celebrate team success and coordinate training and development programs, including encouraging talented Dashlaners to create and host internal mini-trainings
- Build Compliance into Daily Operations: Maintain lightweight operational safeguards, run periodic audits, and ensure compliance across all HR processes and tool usage
Our take
The logins to our online accounts are constantly at risk of being hacked. For both individuals and businesses, cyberattacks are an invasion of privacy that can have both financial implications and cause damage to reputations. Creating more unique and secure passwords can then become harder to remember and more complicated to enter.
Dashlane is a web and mobile app that simplifies password management for people and businesses. It makes the internet easier by auto filling passwords, payments, and personal information. With 15+ million users from over 25,000 businesses across 200 countries currently using its software, the company continuously scans over 20 billion hack/breach records each day.
The company faces stiff competition from the likes of LastPass, 1Password, and Bitwarden. To stay price competitive in the market, Dashlane launched a reduced plan with the essential features and in 2023, launched the Dashlane Confidential SSO (Single Sign-On), further differentiating itself from its competitors. They also have innovative tools and a user-friendly interface which will help it stand out from the crowd.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
May 2019
$110m
SERIES D
May 2016
$25.6m
SERIES C
Total funding: $165.6m
Company HQ
Midtown Manhattan, New York, NY
Leadership
John Bennett
(CEO)Prior to joining Dashlane in 2023, Jon was the CEO of Cordance. He also served as the SVP & General Manager of Identity and Access Management Business at LogMeln and as a Senior Product Line Director at Citrix Systems.
Frédéric R.
(CTO)Frédéric has been at Dashlane since 2015, joining as CTO. He also held the role of PResident Dashlane SAS (France) from 2017-2021. Prior to Dashlane, he was the Head of Software Development at Betclic Everest Group.
Dhiraj Kumar
(CMO)Dhiraj joined Dashlane in 2021 as CMO. Prior to this, he was VP of Growth Marketing at BlueVine and a Senior Director of Marketing at PayPal.
David L.
(CFO)David joined Dashlane in 2016 as CFO. Previously he was CFO & SVP of Business Operations at MakeSpace, CFO at Fab, and CFO & EVP of Business Operations at KickApps.
Christophe Frenet
(CPO)Christophe joined Dashlane in 2025 at CPO. Prior to this, he was CPO at Botify, VP of eCommerce at Future, and VP of Performance Marketing & Community/Product Management & Performance Marketing at Purch.
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