Junior Account Manager, Piggy
Customer loyalty platform
Job no longer available
Customer loyalty platform
21-100 employees
Job no longer available
21-100 employees
Company mission
To help businesses, and those most important to them, to grow their loyalty while building strong relationships.
Role
Who you are
- You have obtained a relevant degree
- You have a commercial mindset
- You are enthusiastic, you like to take ownership and you know how to give our customers the best advice
- You provide a fast, reliable and high-quality customer support to all our customers
- You have excellent communication skills and interpersonal skills
- You speak fluently English and Dutch, another language is a bonus
- You are a teamplayer
What the job involves
- It's your mission to make sure that our customers are happy and that they get everything out of our product.
- You play a critical role in the development of our customers
- You will achieve this by active account management and delivering great support:
- It's your mission to achieve success for all our stakeholders through your strong communication skills
- Focus on our customer loyalty and building long-term client relationships
- You'll maintain a high standard of customer experience
- You'll create and share the most relevant and updated knowledge
- You'll have direct contact with our customers via phone, (digital) events and via chat
- Proactively troubleshooting and constantly providing input for process improvements
Our take
Customer loyalty platform Piggy enables clients to create unique, purpose-built reward programs for their customers. The company’s range of features makes it a great solution for businesses of all shapes and sizes, ranging from restaurants, hotels, retail, eCommerce, and enterprise.
Clients pay the company a monthly subscription fee for access to its suite of capabilities that are easily integrated into their POS systems and online stores, optimizing customer and employee benefits and rewards packages. Piggy has helped more than 10,000 businesses grow their loyalty, including Vapiano, SPAR, and Yoghurt Barn.
As one of the top 20 fastest-growing SaaS scale-ups in the Netherlands, its team is disbursed across the Netherlands, Germany, Belgium, and the UK. Through continued expansion and platform innovation, Piggy is well set to see continued success in the adoption of its platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Company benefits
- Hybrid work opportunity
- An allowance depending on your role
- Business and travel expense reimbursement
Company HQ
Maarssen, Netherlands
Leadership
Christiaan Bilthof
(Co-Founder & Managing Director)Master of Economics from Utrecht University.
Niels Levert
(Co-Founder & Director)Degree in Commercial Economics from HU University of Applied Sciences Utrecht.
Sander Levert
(Co-Founder & CEO)Bachelor of Science in Economics from Utrecht University.
Salary benchmarks
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