Finance Operations Manager, Rain
$100-130k
+ Equity options
Employer-sponsored financial wellness provider
Be an early applicant
Employer-sponsored financial wellness provider
201-500 employees
Be an early applicant
$100-130k
+ Equity options
201-500 employees
Company mission
To regrow individual freedom by giving people control over their income and finances.
Role
Who you are
- 7+ years of experience in an analytical or operational role (i.e., operational process leadership or consulting, business intelligence, systems engineering, payments management, data management), with a history of improving customer performance through product expertise and the ability to identify and troubleshoot operational or financial anomalies
- 2+ years managing people
- Strong organizational skills, including the ability to manage multiple priorities and work effectively under pressure; comfortable working in a fast-paced environment
- Strong verbal and written communication skills, including the ability to clearly explain problems to both customers and coworkers
- 99th percentile for attention to detail, including minimization of errors across large data sets and capture of all operational alerts
- Excellent analytical and problem-solving skills to resolve reconciliation issues
- Ability to hold a high bar for the team and drive accountability with analysts
- Proficient in MS Office Suite and G-Suite, particularly Excel and Google Sheets; bonus points for experience with Hubspot
- Ability to be flexible and adjust to changing priorities or projects as the company scales
What the job involves
- The Finance Operations Manager is responsible for overseeing the entire repayments flow of Rain’s primary EWA product
- It is a unique role that encompasses managing key operational steps in the customer workflow, including delivery of deduction files and receipt of payroll data, as well as the invoicing process, including payments reconciliation and ensuring timely payment of accounts receivables
- The Finance Operations Manager will lead a team of analysts, fostering a collaborative environment that prioritizes strong customer relationships and effective communication
- This position plays a critical part in maintaining the financial health of the organization and supporting overall business objectives
- Payments Reconciliation: Match payments in our bank account with outstanding invoices
- Collections Strategy: Summarize new and ongoing repayments issues for the Finance Operations team and partner teams; design and execute effective strategies to ensure timely invoicing and payment, and reduce days outstanding for accounts receivables
- Invoice Reconciliation and Customer Balance Review: Address and resolve customer inquiries related to invoice amounts in a timely and professional manner; provide prompt resolution of credits, and review and write off uncollectible balances when needed
- Customer Relationship Management: Build and maintain positive relationships with customers to facilitate communication regarding outstanding debts
- Reporting and Analysis: Prepare regular reports on accounts receivable aging and collection efforts for senior management
- Credit Assessment: Evaluate credit risk of new and existing employers; set credit limits or restrict customers as needed
- Team Leadership: Manage and mentor the finance operations team, providing guidance, training, and performance evaluations to ensure optimal team performance
- Collaboration: Work closely with finance, customer success, implementations, and other departments to align repayment efforts with business objectives
Our take
Financial difficulties continue to be a leading cause of employee stress, and waiting for payday can cause periods of cash drought where workers are vulnerable to overdraft fees and predatory lending. Rain provides employees with access to an amount of their earned wage, which is reimbursed by employers per their regular pay cycle.
Although paying employees more often seems a solution to the payday problem, it is often too demanding for payroll departments, and brings associated costs that companies would rather avoid. Rain is free to employers who offer it as a benefit for their employees, and it integrates with payroll systems easily. Instead of paying high interest on a payday loan, employees pay a small fee for the transaction when they access pay before payday.
Rain is backed by Clear Haven Capital, a company offering balance sheet capital solutions for financial services. Clear Haven has invested in other ascendant fintechs such as Walnut and Torpago, making it a promising partner. Rain's impressive investment will fund its continued US expansion, further develop technology and infrastructure, as well as contribute to increasing marketing efforts.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-31% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2025
$75m
SERIES B
Mar 2023
$66m
SERIES A
Total funding: $153.6m
Company benefits
- Remote work & a hybrid option for team members in our Nashville hub
- Flexible benefits package to fit your needs
- Opportunities for growth - we encourage employees to seek new passions within the company
- We offer volunteer opportunities and encourage our team members to prioritize their physical and mental health
Company HQ
Oakwood, Los Angeles, CA
Leadership
Alex Bradford
(CEO & Co-Founder)Co-founder of Mosaic and BIG. Former CEO/Founder at Voyager Global Advisors.
Gilberto Garcia Jr
(Chief Architect Officer, CTO & Co-Founder)Former Software Developer Consultant with Ascendant Compliance Management. Previously worked as Senior Scala Developer at Burner (Ad Hoc Labs).
Jen Terrell
(VP Employer Partnerships)Former VP Sales with Groupon. Worked at LivingSocial for 5 years including as Head of Local North American Sales division.
Share this job
View 2 more jobs at Rain