Account Manager, Riipen
Academic Accounts
$75-95k
Experiential learning platform and marketplace
Job no longer available
Experiential learning platform and marketplace
101-200 employees
Job no longer available
$75-95k
101-200 employees
Company mission
To help students of all backgrounds and geographies boost their skills, gain career clarity, network with potential employers, and find jobs they love.
Role
Who you are
- 2-5 years experience in a client-facing relationship-building or sales role, ideally in a role focused on account growth and expansion
- A clear understanding of or experience working in the higher-education space
- Experience in presenting to clients and comfortable building engaging sales-based presentations to a range of audiences
- Passion and experience in building strong relationships both in person and remotely
- A data-driven spirit, understanding metrics and KPIs (Key Performance Indicators) which motivate you to hit your goals
- An entrepreneurial spirit and enjoy working in a fast-paced, start-up environment
- A natural ability to inspire our customers to get excited about working with Riipen
- Strong problem-solving, organizational, and analytical skills
Desirable
- Experience working in or closely with a SaaS business
- Knowledge of or experience with project-based experiential learning
- Experience and success working with remote teams
- Experience with HubSpot, G-Suite for Business
What the job involves
- Drive revenue growth and contract renewals for a book of accounts across North America working with all contacts associated with the account including educators, career services, and decision-makers
- Develop account success plans at the account and educator level; deeply understanding the goals of the account and the individual educators using the Riipen platform to drive the best possible experience
- Coordinate with stakeholders at academic institutions to design a detailed rollout plan for top-down and organic bottom-up faculty adoption with targets and timelines customized for the academic partners’ goals utilizing all Riipen customer-facing teams
- Work closely with the Academic Sales team to successfully transition new accounts to our services and set them up for future success
- Conduct regular check-ins and follow-ups with decision-makers and educators at institutions in your book of accounts
- Host webinars, platform demos, meetings and workshops (including on-site, when possible) to spread Riipen brand awareness at your partner institutions
- Consult on experiential learning assignment design and development with educators
- Create proposals and presentations to support renewal and expansion discussions
- Report on key metrics for your accounts that align with Riipen departmental and company OKRs (Objectives and Key Results)
- Partner with career services teams to help them engage their own employer and alumni networks in project-based learning
- Work closely with our Customer Success team to ensure that your accounts are receiving exceptional customer service
- Work closely with Employer Partnerships to ensure we are acquiring good-fit projects for academic institutions
Application process
- Application Received
- Internal Review
- Phone Screen
- Hiring Manager Interview
- Final Interview
- Offer
- Hired and Begin Onboarding!
Our take
It’s a problem many graduates are painfully familiar with: you need experience to get a job, but you can’t land a job without experience. Riipen is a company helping to tackle this issue. Their platform offers post-secondary institutions the ability to connect their students to real-world problems and training, and to companies in search of new talent.
The company have helped over 100,000 students engage in applied learning, which historically might only have been accessed through an internship - typically freezing out students without the connections or resources to land one. So Riipen’s addressing inequality of opportunity in the post-secondary demographic, alongside streamlining the work of companies in sourcing talent.
With the economy still in recovery, and traditional ‘first job’ positions in certain industries curtailed, there’s an urgent need to reimagine what stepping onto the career ladder looks like. Riipen’s solution has been refined over the past several years and is now well set to take advantage of this opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jan 2021
$1.5m
LATE VC
Dec 2019
$3.8m
EARLY VC
Total funding: $6m
Company benefits
- Enhanced health & dental benefits
- Generous time off
- Choose your work environment
- Paid parental leave
- Paid learning opportunities
Company HQ
Chinatown, Vancouver, BC
Leadership
Dave Savory
(Co-Founder & VP of Experiential Learning)Previously a Franchise Manager at College Pro Painters, before moving on to work in Sales and Business Development at Travergence Interactive, and then Softree Technical Systems.
Dana Stephenson
(Co-Founder & CEO)Previously held various managerial roles in recruitment, marketing, and business at The Acquisition Group Enterprises, Advanced Air Supply, and The Moore Law Group. Subsequently worked as a sales rep at Beldon Home Solutions.
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