Senior Systems Reliability Engineer, Salesforce

$160-220k

Docker

Elasticsearch

Terraform

Grafana

Oracle

Mid and Senior level

San Francisco Bay Area

Remote from US

World's leading CRM provider

Job no longer available

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Job no longer available

$160-220k

Docker

Elasticsearch

Terraform

Grafana

Oracle

Mid and Senior level

San Francisco Bay Area

Remote from US

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

Master’s degree (or its foreign degree equivalent) in Computer Science, Information Sciences, Engineering (any field), or a related quantitative discipline, and three (3) years of experience in the field of software engineering/program analysis or three (3) years of experience in the job offered
OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Information Sciences, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the field of software engineering/program analysis or five (5) years of experience in the job offered
A related technical degree required (Computer Science, Information Sciences, Engineering (any field))
Distributed cloud computing infrastructure technologies, such as Oracle Cloud Infrastructure
Distributed cloud computing infrastructure orchestrator, such as Oracle Orchestration or Terraform
Docker and Containerization
Grafana
Elasticsearch
Lumberjack
TCP/IP and DNS
SOAP and REST APIs
RAML
HTTP
SSL

What the job involves

Keep customer facing services available and at top performance by maintaining the health of the supporting systems through development of effective tooling, alerting and proactive identification of reliability risks
Build end-toend documentation and instrumentation of the Platform to ensure visibility, automation, self-healing, and resiliency throughout the stack
Help onboard new Platform services into SRE, ensuring adequate documentation, detailed Runbooks, sufficient monitoring, and appropriate escalation channels have been defined and agreed
Assume the role of first responder during incidents and swiftly resolve/mitigate platform impacting issues, while triaging issues across the entire stack: hardware, software, application, and network
Stay atop of industry innovation in order to actively develop the team's tooling and automation efforts via Slack bots, scripting and other tools that allow for true 'one click' alerting, analysis, and remediation. Participate in 24x7 Site Reliability rotations and escalation workflows
Participate in 24x7 Site Reliability rotations and escalation workflows

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

SoMa, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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