People Operations Manager, VoucherCodes
Voucher code website
Be an early applicant
Voucher code website
101-200 employees
Be an early applicant
101-200 employees
Company mission
To connect millions of smart shoppers with more than 5,000 restaurant, retail, and leisure brands across the UK.
Role
Who you are
- 3+ years of experience in HR/People Operations
- Strong knowledge of HR best practices, UK employment law and people management tools
- Experience using and leveraging an HRIS
- Excellent problem-solving, organisational, and multitasking skills
- Ability to manage competing priorities and handle confidential and sensitive information with discretion
- Strong interpersonal and communication skills with the ability to influence and build relationships at all levels of the organisation
- Proactive, solution-oriented mindset with the ability to work independently and as part of a team
- Knowledge of performance management, compensation planning, and benefits administration is a plus
What the job involves
- Reporting into the Director of People & Culture, you’ll play a key role in managing the day-to-day operations of the HR function, with a focus on creating a seamless, end to end employee & worker life cycle
- You will work closely with People Managers and other cross-functional teams to ensure our people operations are effective, compliant, and aligned with our company values
- Supporting both our salaried employees and remote worker team, this is a hands-on position that requires a blend of operational expertise and people-centered thinking. This is a fantastic opportunity for somebody who thrives working in an innovative, fast paced, tech company
- Employee life cycle management
- Co-ordinate the selection and recruitment of top talent for salaried and variable roles, managing the end to end candidate journey and holding interviews
- Develop strong relationships with hiring managers to fully understand resourcing needs and collaborate with them on the hiring process
- Deliver a smooth and engaging onboarding process for new hires, ensuring they feel welcomed and supported
- Manage offboarding and exit processes, conducting exit interviews and ensuring a positive transition for departing employees
- People Operations Strategy & Process Optimisation:
- Drive continuous improvement of people operations processes, policies, and systems to ensure efficiency and scalability
- Develop and maintain HR policies and procedures in line with legal compliance and best practices
- Employee Relations & Engagement:
- Partner with line managers to provide guidance on basic UK ER issues (eg performance management, absence), flagging and escalating issues where necessary
- Work with the People team to identify trends in employee engagement and performance, and develop actionable insights to drive employee satisfaction and retention
- Collaborate with Line Managers to deliver an engaging and impactful L&D program to maximise engagement and performance
- Data-Driven Insights & Reporting:
- Analyze and improve the approach to people metrics to inform decisions and strategies
- Own and optimise the people budget for the remote worker team, tracking and maximising productivity and output
Application process
- To apply, please send us your CV with a 200-300 word covering letter outlining why this role and VoucherCodes appeal to you (remember we’ll also have your CV so use this space to tell us what you’re excited about rather than what you’ve already achieved)
Salary benchmarks
Our take
According to research by VoucherCodes, the average UK shopper saves £180 per year by using discount codes. In total, this means roughly £9 billion is saved by consumers each year.
VoucherCodes pioneered aggregating all these codes in one place, making them a household name among shoppers. The company was acquired by RetailMeNot, which itself has been acquired. They're both now part of MacAndrews & Forbes, a US conglomerate, and the challenge will be to remain dynamic with this more complex ownership structure.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Pension scheme that matches employee contributions up to 4.5%
- Gym contributions
- Private medical insurance with options to include family members if you wish
- Life assurance
- Travel loans
- Cycle to work benefits
Company HQ
Farringdon, London, UK
Leadership
Maureen McDonagh
(MD & VP - International, not founder)Started their career in marketing for a small start-up, and has since run a variety of teams across marketing, eCommerce, product, engineering, commercial, and data teams - including roles at eShops and Meta.
People progressing
Joined as a CRM Executive. Promoted to CRM Manager after 3 years. Then promoted again to Senior Manager after 2 years. Working as a Consumer Marketing Director since April 2021.
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