Senior Product Manager, Faire
Fulfillment
$188-258.5k
+ Equity
More information about location
3 days a week in office
Online wholesale marketplace for retailers & brands
Job no longer available
Online wholesale marketplace for retailers & brands
1001+ employees
Job no longer available
$188-258.5k
+ Equity
More information about location
3 days a week in office
1001+ employees
Company mission
To empower brands and retailers to strengthen the unique character of local communities.
Role
Who you are
- Business empathy. You understand how your customers' businesses actually work, not just their user flows. Fulfillment asks brands and retailers to make fundamental operational changes; you grasp those stakes and can navigate the marketplace tradeoffs when their interests intersect
- Cross-functional execution. You relentlessly chase down problems across eng, ops, design, analytics, and GTM. You earn trust quickly, lead without authority, and work in lockstep with a fast-moving team
- Systems thinking. You understand how your work fits into the broader puzzle. You don't build shopping experiences without thinking about unit economics, or build brand tooling without thinking about ops partnership
- Structured problem solving. You systematically break down hard problems and bring creativity and resourcefulness to finding durable solutions
- Analytical depth. You're fluent in business equations and experimental data. You go deeper than the first answer, whether that's "what's the best way to rank products on this page" or "what's preventing brands from sending inventory correctly."
- Learning velocity. You thrive in fast-paced, 0→1 environments where the problem space is evolving. You get meaningfully better each month and grow alongside the problem space. You don't need to be told twice
- Communication. You synthesize complex tradeoffs clearly for stakeholders. You write well. You keep the team informed and aligned
- Alignment with Faire's mission and core values
What the job involves
- Fulfillment is one of Faire's top long-term strategic bets that fundamentally changes how both brands and retailers do business
- You'll play an instrumental role in scaling Faire's fulfillment business from 1% to 20%+ of GMV, working across the full problem space of brand supply, retailer demand, and unit economics to build the products and operational foundations that make Faire the best way for brands to fulfill wholesale and the most flexible, valuable way for retailers to stock their stores
- The product problems you'll tackle are both digital and physical in nature, spanning marketplace dynamics, operational systems, and program economics
- You'll partner cross-functionally and with senior fulfillment leads to drive end-to-end execution and strategy on key workstreams touching brands, retailers, and operations
- We're looking for a product manager with deep empathy for how our customers' businesses actually work, relentless execution in ambiguous 0→1 environments, and the instinct to always connect what they're building to why it matters for the broader business
- Brand supply. Build onboarding, sales enablement, and operational tooling that makes it easier and more compelling for brands to fulfill through Faire, with a deep understanding of what it actually takes for a brand to change how they operate
- Retailer demand. Drive 50%+ growth to participating brands through Faire Source by closing the discovery, conversion, and cart experience gaps that hold retailers back from making it their primary way to buy
- Fulfillment experience. Build toward 90%+ of Faire-fulfilled orders being perfectly delivered, while identifying the net new levers that make fulfillment a genuine differentiator on both sides of the marketplace
- Unit economics. Partner with S&A and operations to generate leverage and halve the cost of fulfillment as we scale, from order batching and 3PL collaboration to brand consolidation
- Cross-functional execution. Work in close partnership with engineering, design, operations, GTM, finance, and data science to ship end-to-end — defining success metrics and communicating progress, tradeoffs, and decisions clearly across the org
Our take
Faire is helping retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects over 500,000 retailers globally to hundreds of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
109% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision and Disability for all our locations.
- Time off: Paid time off, holidays and company-wide "Faire Fundays".
- Parental leave: Generous parental and family leave, as well as fertility support benefits.
- Productivity support: Monthly stipends to help cover work from home connectivity needs.
- Annual learning grant: For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning.
- Thoughtfully designed spaces: All of our offices have been designed with local in mind – from our architects to our coffee blends.
- Fitness and well-being benefits: Including monthly credit towards your wellness-related programmes.
- Mental health benefits: Including free access to Modern Health therapists and resources.
- Charitable matching: Faire will match up to £250 of your charity donations, every year.
- Career planning: Whether you want to grow as a leader, hone your craft or explore a new discipline, our career framework allows space for you to explore.
Company HQ
Mission District, San Francisco, CA
Leadership
Max Rhodes
(Co-Founder & CEO)Previously an Advisor at Blunt Umbrellas and a Director of Consumer Product at Square.
Marcelo Cortes
(Co-Founder & Chief Architect)Previously a Senior Software Engineer at Google. Prior to that, they co-founded FreePoint Inc.
Jeff Kolovson
(Co-Founder & COO)Previously an Operations Lead at Square. Prior to that, they were a Business Analyst for McKinsey and Co.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 58 more jobs at Faire