IT Disaster Recovery Manager, CrowdStrike

• Bachelor’s degree in a technical field plus 8-11 years of direct experience in information technology disaster recovery
• Program management experience
• Technical understanding of technology recovery and knowledge of Cloud solutions
• The individual who fills this role must be able to organize and prioritize technology investments for resilience and redundancy while also aligning IT DR capabilities with business requirements
• Certification and training in ITIL and IT Service Continuity Management (ITSCM)
• Certification in in one or more business continuity, risk, or resilience disciplines (e.g., CBCP, MBCI, BCCE, CISSP)
• Proven ability to work independently with efficiency, flexibility, and speed
• Excellent problem solving, critical thinking, and analytical skills with the ability to communicate concepts to technical as well as non-technical audiences
• Effective written and oral communication skills, including experience developing and delivering briefings to top management
• Strong organizational, multi-tasking, and project management skills
• Ability to work nights and weekends during crisis events

Desirable

• CrowdStrike’s Information Technology (IT) Department is seeking a talented and experienced IT Disaster Recovery Manager to join our team
• This role will be responsible for developing, implementing, and maintaining comprehensive disaster recovery plans to ensure the resilience of our IT infrastructure and operations in the event of disaster or disruption
• The IT DR Manager will report directly to the Sr Director, IT Governance and IT Resilience and will help lead the dynamic IT Resilience team consisting of representatives from each IT functional area
• This role will also have indirect dotted line reporting responsibilities to the Sr Director, Business Resilience as the IT lead for enterprise-wide continuity and crisis management activities
• Implement and manage the enterprise-wide DR strategy for IT systems in collaboration with business continuity teams
• Develop and maintain disaster recovery plans and technical recovery procedures to minimize the impact of IT disruptions on business operations
• Collaborate with cross-functional teams to integrate IT DR considerations into incident response plans
• Design and implement robust backup and recovery solutions for critical data, systems, and applications
• Lead and coordinate disaster recovery exercises, tests, and simulations to validate the effectiveness of recovery plans and procedures
• Establish and enforce backup and recovery standards to ensure data integrity and availability in the event of a disaster
• Manage the IT assets system of record, ensuring accurate documentation of all IT assets and their criticality tiering
• Establish and maintain relationships with external vendors, service providers, and partners to support disaster recovery efforts
• Provide training and awareness programs to educate IT staff on disaster recovery best practices and procedures
• Monitor and report on the status of disaster recovery activities, including recovery time objectives (RTOs) and recovery point objectives (RPOs), to senior management
• Respond promptly to disaster events, coordinate recovery efforts, and communicate with stakeholders to ensure timely resolution and minimal business disruption