Senior Sales Enablement Manager, Dialpad
2 days a week in office
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
2 days a week in office
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- 2+ years of experience in Sales Enablement, Sales, or a related role, with experience in supporting or working closely with sales teams ideally in the UCaaS and CCaaS industry
- Strong understanding of basic sales process and terminology, common sales methodologies, and how to enable sales teams for success
- Excellent communication, facilitation, and presentation skills, with the ability to collaborate effectively with cross-functional teams
- Experience using Salesforce, LearnUpon, and/or Highspot preferred
- Ability to manage multiple projects and deadlines in a dynamic, fast-paced environment
- A proactive, problem-solving mindset and a passion for continuous improvement
- Bachelor’s degree preferred
- Sales experience preferred
What the job involves
- This position is both strategic and tactical in nature - blending insightful observation and gap analysis with refinement and solution-focused execution through diverse enablement efforts
- As Senior Enablement Manager, you will develop and deliver both micro and programmatic training content, create impactful and consumable sales resource materials, design and facilitate hands-on learning activities, and assist in improving, simplifying, documenting, and rolling out role-based tool & process workflows
- This position is uniquely situated to facilitate cross-functional collaboration across Sales, Operations, Marketing, and Enablement teams in order to tackle common revenue goals
- You’ll combine creativity and energy with thoroughness and confidence to ensure the successful adoption of new approaches, reduce friction in the AE motion, and help foster a culture of continuous learning & improvement
- This position reports to the Senior Manager of Revenue Enablement. The expectation is to work in-office at least two days per week, with the option to work remotely otherwise
- Own the AE training and enablement efforts from development to facilitation and tracking impact. Examples include: role-specific onboarding initiatives, ongoing upskill enablement, certifications, content curation, and effective communication flows
- Work both independently and collaboratively with Enablement peers to design, develop,and execute sales enablement strategies in a variety of mediums (reference materials, on-the-job-training, instructor-led training, virtual training, eLearning, and coaching)
- Partner with sales leadership to identify gaps in skills or knowledge and design training programs to address them
- Act as a conduit amongst cross-functional teams and working with Sales leadership to funnel and prioritize tasks to align to high payoff activities and share insights/perspectives to help elevate the effectiveness of the AE org
- Partner with Product Enablement and Product Marketing to continually educate and update AEs on product features, positioning, and messaging
- Contribute to onboarding efforts for new hires, with a focus on quickly ramping up their understanding of Dialpad and selling skills
- Collaborate on company-wide sales enablement projects and initiatives
- Measure and report on the effectiveness of enablement programs, using data to drive continuous improvements
- Work closely with the overall Sales Enablement team to ensure that initiatives are aligned and integrated across the business
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan
- Catered lunches, free snacks & drinks
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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