Regional Manager, Studs
NYC Metro
$135-140k
Plus equity
3 days a week in office
Piercing studio
Be an early applicant
Piercing studio
101-200 employees
Be an early applicant
$135-140k
Plus equity
3 days a week in office
101-200 employees
Company mission
To become the most trusted national authority in Earscaping®.
Role
Who you are
- 3+ years of comparable District or Regional level experience across a similar geography required; experience with jewelry, piercing, service or hospitality based business is a plus
- Ability to work Full-Time with open availability to support the needs of a high growth emerging brand
- Must be able to lift up to 20 lbs
- 25% travel required
- Driven, creative problem solver that consistently acts with integrity and speaks up
- Leader in change management
- Proven expertise in effectively managing and developing a team with multiple direct reports
- Owner’s mindset, with the ability to approach feedback and problems with a positive attitude
- Ability to be scrappy, organized, and navigate dynamic change by leveraging tools and resources creatively
- Manages ambiguity and proven success in prioritization in a high growth environment
What the job involves
- Based in New York City, the NYC Metro Regional Manager will report to the Vice President of Retail
- You are responsible for the Region’s achievement of performance targets within the Operations and Revenue Pillars of Retail
- As a motivational servant leader, you are results driven and deliver on our brand’s mission that will lead and inspire Studio Managers to achieve their targets set by the business
- You are accountable to produce profitable Studios that are compliant and service ready for the team and customer that reflects Studs’ brand experience
- Working in close collaboration with Operations, Merchandising, Finance, and Store Development Teams while partnering with the VP of Retail to ensure purposeful execution of company directives and key initiatives within their Region, which includes studios in NYC and Washington D.C
- Through weekly store visits, lead, teach and direct Studio Managers in the planning, development, and execution of sales plans and objectives to ensure achievement of sales, margin and profitability targets and goals
- Strong follow-up skills, with the ability to drive efficient Studio performance through accountability, and leading with a sense of urgency
- Proactively manage and develop Studio Managers, providing guidance, mentorship, and professional development to ensure individual and collective success in achieving regional targets and objectives
- Completes strategic assessments and is always curious about performance and processes to improve the output of the Studios
- Ensures inventory control and loss prevention measures with partnership from Operations
- Upholds brand consistency and compliance in each Studio within the region
- Develops short and long-term training strategies by assessing current business and looking ahead at targets, key business metrics, and revenue drivers
- Creates and evolves training materials for the Studs U Education Program to enhance Studio teams behaviors and best practices
- Actively leads and participates in the execution of Studio openings and follows up to ensure success to sales pro forma
- Creates a sense of belonging and strong team morale through trust and collaboration while being a Culture Champion for the brand and living out our Core Values
- Efficiently manage administrative tasks for their Region
Our take
Conscious consumption and the influence of social media advertising have ushered in a new era of Direct-to-Consumer (D2C) brands targeting mindful millennials and Gen-Z customers. Among these brands, Studs has seized the opportunity, focusing on the ear-piercing market.
Studs does not merely provide ear-piercing services; it is crafting an entire experience for its customers. The company's leadership firmly believes that customers are increasingly using earrings to celebrate self-expression and mark significant milestones in their lives. Studs aims to build a brand that resonates with these precious moments, offering a unique approach to jewelry.
To achieve its vision, the company is embarking on a national expansion of its physical retail locations, known as Studs Studios, while simultaneously strengthening its eCommerce presence. The ultimate goal is to pioneer a new consumer category known as "Earscaping". However, Studs' journey is not without its challenges, particularly in attaining the economies of scale necessary to reduce costs. Until this milestone is reached, the company faces the risk of competition from traditional players offering piercing services at a lower price point.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Oct 2021
$20m
SERIES B
Nov 2019
$3m
SEED
Total funding: $23m
Company benefits
- Health & Wellness: A comprehensive benefits package that includes premium medical, dental, and vision coverage
- Flexible Schedule: Ample paid time off, quarterly wellness days, plus a paid sabbatical after your first four years
- Growth & Development: Training, performance reviews, and ongoing coaching to help you continuously grow professionally
- Paid Family Leave: Three months of paid family leave for all full-time corporate and retail employees (biological, adoptive, and foster parents are all eligible)
- Transparency: Employees are given the information and context they need to succeed via feedback forums like Town Halls, AMAs, and weekly one-on-one’s
- Studs Discounts: Discounts on piercings and products (we’ve got your friends and family covered too!)
Company values
- We're All In This Together: Studs team members create great customer experiences with support from leadership. HQ exists to support Studs retail employees and experiences. No one’s afraid to get their hands dirty
- We Pay It Forward: We believe it is our responsibility to lead with integrity and empathy and to support our community. We start with our own community of employees and then pay it forward to our local and broader Studs communities
- We're All Ears: First, Studs welcomes all ears, no matter who you are. We don’t discriminate based on anyone’s identity and we actively seek to be an anti-racist, anti-homophobic, & safe environment where freedom of expression is celebrated. Second, we believe that everyone should get a voice at Studs & we expect them to use it
Company HQ
Bowery, New York, NY
Articles
Leadership
Anna Harman
(CEO)Prior to Studs, they were acting Chief Customer Officer at Jetblack. Also worked as Head of Operations at Fitz, a wardrobe tech company, and was COO of Research Analytics at Bridgewater Associates.
Lisa Bubbers
(CBO)Prior to Studs, they were a Brand & Marketing Consultant, often supplementing as an interim CMO or Brand Officer. Before that, they were VP of Marketing at Homepolish, a startup democratizing interior design.
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