Founding AI Solutions Engineer, Inworld AI

• 5+ years of experience in a customer-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, or Technical Account Manager)
• Strong hands-on coding ability — you can write production-quality integration code, not just scripts. Python strongly preferred; JavaScript/TypeScript a plus
• Deep familiarity with AI/ML APIs — you understand how to work with LLMs, speech models, and streaming APIs, and can explain tradeoffs to both engineers and executives
• Demonstrated ability to run technical POCs end-to-end and drive them to a decision
• Effective communicator who can bridge technical and business conversations with ease
• High level of empathy and integrity in customer interactions
• Thrives in ambiguity and sees constant change as opportunity, not obstacle
• Bachelor's degree or higher in a technical domain

Desirable

• We're looking for a Founding AI Solutions Engineer who will sit at the intersection of sales, product, and engineering — and become the technical backbone of our revenue team
• You'll work directly with the senior leadership and our GTM team to help enterprise and developer customers go from "this sounds interesting" to "this is in production."
• You'll run POCs, build prototypes, and translate complex technical questions into clear answers for both engineers and executives
• You'll own the technical side of deals pre- and post-signature — ensuring customers are genuinely successful, not just signed
• Your work will directly shape how Inworld scales across gaming, CCaaS, media, consumer AI and beyond, and your fingerprints will be on the SE function as we build it
• Partner with GTM Leads on deals — lead technical discovery, run POCs, and own the solution design from first call through close
• Build working prototypes and reference integrations that demonstrate Inworld's TTS, STT, LLM Router, LLM inference, and Realtime API solutions in the customer's actual context — not just a demo environment
• Serve as the primary technical advisor during onboarding, getting customers from signed contract to production-quality integration
• Translate customer requirements into actionable feedback for Product and Engineering
• Answer deep technical questions live — latency tradeoffs, on-prem vs. cloud deployment, streaming architecture, model selection — without needing backup
• Build and maintain a library of integration examples, demo environments, and technical collateral that the whole GTM team can use
• Identify expansion opportunities by understanding what customers are building and where Inworld can do more
• Contribute to shaping our technical sales process as an early hire — you'll define what great looks like here
• Work closely with GTM leadership to redefine modern GTM and sales process