Associate Director of Product Data Science, Spring Health
$195-214k
+ Equity
Personalised mental healthcare
Be an early applicant
Personalised mental healthcare
1001+ employees
Be an early applicant
$195-214k
+ Equity
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you
- You have substantial experience (typically 10+ years) working with data in analytics or data science roles, with a strong focus on product and/or growth for digital products
- You have experience (typically 3+ years) experience managing and mentoring data scientists or product analysts, including responsibility for performance, career development, and hiring
- You have deep experience using experimentation to drive growth: defining hypotheses and KPIs, designing and interpreting A/B tests and other experiments, and translating results into clear recommendations for product and business partners
- You are comfortable owning and refining a metric tree / KPI hierarchy, and you can bring stakeholders together around shared definitions and measures of success
- You are deeply fluent in growth thinking: you’re comfortable mapping acquisition and activation funnels, identifying friction points, and using tools like funnel analysis, cohort analysis, and growth loops to find and size opportunities
- You have experience using modeling and causal inference (e.g., drivers analyses, uplift/propensity models) to identify what’s truly driving key metrics and where to focus experiments
- You’re comfortable diving into SQL and Python code when needed to sanity-check data, review your team’s work, and give clear technical guidance
- You have experience working with a modern data stack (for example, a cloud data warehouse, dbt, and a BI tool like Looker) and understand how good data modeling and a strong semantic layer enable consistent metrics
- You have strong user and stakeholder empathy: you can understand the challenges facing R&D teams and translate them into data science projects and experimentation roadmaps that meaningfully improve how we get members into care
- You are humble, highly motivated, and thrive in fast-paced, ambiguous environments. You see process and structure as tools to enable impact, not ends in themselves
- Not sure if you meet every requirement? If this role excites you, we encourage you to apply
What the job involves
- We’re looking for a new leader in our data organization to guide and grow our product data science team at Spring Health
- This is primarily a coach role: you’ll spend a majority of your time on leadership, team enablement, and cross-functional strategy, with the opportunity to get hands-on with strategy and analysis for the most critical initiatives
- You will lead product data science across our R&D organization, spanning both our member-facing and provider-facing experiences, with a focus on discovering growth opportunities through experimentation and enabling the broader R&D team to execute on them
- You’ll help refine and operationalize our metric tree, with a particular focus on acquisition and activation across the full ecosystem of how members find care and how providers deliver it
- Your work will help more people who need care successfully get into and stay in care long enough to get better, in line with our mission to remove all barriers to mental health
- Work with R&D leaders to set the vision for how product data science drives growth, especially in our acquisition and activation funnels. This includes how we use experimentation, causal inference, and behavioral analysis to identify and prioritize the most impactful opportunities
- Partner with Product, Design, and other R&D teams to refine and align on our metric tree, ensuring we are focused on the right measures of success and can clearly see the impact of our work
- Design and continuously refine how the product data science team operates within R&D: roles and responsibilities, collaboration models, team rituals, and how we partner with other data and R&D teams
- Manage and develop a team of data scientists supporting multiple areas within R&D. This includes 1:1s, performance reviews, feedback, and clear growth paths that build both technical and product/strategy skills
- Work with your team and cross-functional partners to design and maintain experimentation and measurement frameworks (e.g., clear hypotheses, guardrail metrics, success criteria) that can be reused across R&D and make it easier to run high-quality tests
- Collaborate with Data Analytics and Analytics Engineering to ensure that our metric tree and core growth KPIs are implemented consistently in our data models, documented clearly, and easily accessible across the company
- What success looks like in this role:
- Your team regularly identifies high-quality growth opportunities through experimentation and analysis, and partners with R&D to execute on them, leading to meaningful improvements in key product and member outcomes
- Experimentation continues to grow as a core part of how R&D operates: tests are well-designed, results are clear and actionable, and learnings are documented and reused across teams
- Your data scientists grow in both impact and independence: they are trusted partners to their stakeholders, they take on increasingly strategic work, and they help shape roadmaps rather than only responding to requests
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
Share this job
View 59 more jobs at Spring Health