Director of Risk, CardFlight
$150-180k
+ Stock options + An annualized target bonus of $15,000 - $20,000
Payment acceptance for small businesses
Posted today
Payment acceptance for small businesses
21-100 employees
Posted today
$150-180k
+ Stock options + An annualized target bonus of $15,000 - $20,000
21-100 employees
Company mission
To create easy-to-use payment solutions so small-business merchants can focus on what they do best: growing their business.
Role
Who you are
- Bachelor’s degree or equivalent
- At least ten (10) years of compliance and/or risk management experience in the merchant acquiring, payment facilitation and/or ISO environment
- Advanced knowledge of card brand, governmental, banking and other relevant payments industry regulations rules and regulations, including PayFac-specific program requirements
- Demonstrated ability to design, document, evaluate and improve upon underwriting and risk policies and procedures in a dynamic fast-paced environment
- Exceptional interpersonal skills and ability to effectively interact with a wide range of stakeholders across the company
- Demonstrated ability to manage multiple priorities, delegate tasks to appropriate resources and maintain high-quality work product standards across your team
- Demonstrated people management skills and the ability to develop (and maintain) strong business relationships
- Exceptional communication skills, both written and verbal
- Superior organizational and time management skills as well as a strong attention to detail
- Sound judgment, strong problem solving and analytical skills
- Resourcefulness as well as a process- and results-orientation
- Ability to learn quickly and to work both independently and as part of a team toward the achievement of company goals
- Experience managing operational relationships with sponsor bank risk teams
- Risk management experience across a wide range of small business merchant industry verticals and payment types (card present and card not present)
- Experience working within a software and technology-driven company and culture
What the job involves
- We’re currently looking for a Director of Risk that will take a key role on our location-neutral team. The team is responsible for the underwriting, risk management and compliance functions of our payment facilitation business (SwipeSimple Connect).
- In addition to overseeing these key functions and directly managing our Risk team, this individual will be responsible for interpreting and applying payment card industry guidelines, crafting policies & procedures, and assessing & managing risks posed to the company.
- The ideal candidate will bring strong industry and market knowledge to the company and will have experience working closely with sales and support teams, as well as implementing and scaling underwriting, risk management and/or compliance software tooling
- Create, maintain and update the policies and procedures for the compliance, underwriting and risk functions at the company
- Ensure policies, procedures and business processes are aligned with card brand, government and banking regulations as well as business objectives (e.g., revenue targets, customer experience expectations, company values, etc.)
- Manage, monitor, train and coach members of the compliance, underwriting and risk teams
- Design and implement management reporting to inform management of performance and risk levels of merchants and levels of adherence to compliance standards
- Create strong cross functional relationships with Sales and Customer Ops leaders in order to ensure there is a feedback loop/interface protocols in place that result in continuous improvement
- Oversee and participate in daily analysis of merchant activity, outgoing communications to merchants/partners as well as periodic portfolio analysis
- Shadow and coach the risk team, and act as the primary reviewer for high ticket merchant transactions
- Respond to recommendations from the risk team for holding and releasing funds as well as escalated items
- Oversee and participate in application review, data entry and underwriting of all files presented for approval
- Shadow and coach the underwriting team, and act as the primary underwriter for high volume / high risk merchant accounts
- Monitor changes in card brand, governmental, banking and other relevant payments industry regulations
- Recommend changes to existing risk management and underwriting policies and procedures to ensure compliance with the changing regulatory environment
- Review and ensure compliance standards are properly accounted for in the policies of other departments within the company
- Manage external compliance-related audits and third-party reviews
- Lead compliance training across the company and coach applicable managers/employees on how to perform their daily functions compliantly
Our take
CardFlight partners with popular merchant acquirers to deliver payment acceptance software for small businesses and entrepreneurs. Its signature products, a mobile Point of Sale (POS) called SwipeSimple, and the countertop POS SwipeSimple Register have grown impressively in popularity across the US since the company’s 2013 launch.
The US is home to over 30 million small businesses, a potentially huge market. By offering software that allows them to turn a mobile or tablet into a credit card terminal, it’s easy to see why CardFlight is proving popular. Just as importantly is that the company has a proven track record of launching products ahead of potential competitors.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2018
$3.5m
SERIES A
Oct 2015
$4.2m
SERIES A
Total funding: $9.3m
Company benefits
- Stock options for all full-time team members
- Personal annual budget for professional development
- Regular team lunches and treats for special events
- Liberal vacation policy
- Comprehensive medical, vision, and dental plans
- Commuter benefits and health discounts
Company HQ
Kips Bay, New York, NY
Leadership
Derek Webster
(CEO)Former Engagement Manager at Oliver Wyman. Led product development and product marketing to launch E*TRADE’s credit card business. Prior to founding CardFlight, founded and was CEO of LocalBonus, a credit card-linked loyalty network.
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