DevOps Engineer AI Services, VIER
AI-powered communication platform
Open for applications
AI-powered communication platform
101-200 employees
Open for applications
101-200 employees
Company mission
To be the pioneer for the future of intelligent, communication-driven work.
Role
Who you are
- You are a pragmatic problem-solver with a strong focus on reliability, quality, security, ownership, and continuous improvement
- You have strong hands-on experience with Kubernetes in production environments
- You have experience operating databases and cloud-native services
- You are familiar with monitoring and observability tools
- You bring a strong automation mindset and follow a zero-downtime approach
- You are curious and motivated to deeply understand the operational behavior of modern AI technologies
- You speak fluent English
What the job involves
- At VIER, we build and operate AI-powered applications that enable intelligent customer service experiences at scale. As part of our AI Platform Services team, you will take ownership of the reliable operation, scalability, and continuous evolution of our AI infrastructure landscape
- Working with modern cloud-native technologies and AI-driven automation, you will help ensure that our applications, services, and Kubernetes environments meet the highest standards for reliability, security, and operational excellence — empowering development teams to deliver production-grade AI solutions with speed and confidence
- You own the reliable day-to-day operation of platform infrastructure services within the AI Business Unit
- You drive automation across operational workflows, using modern tooling and AI to improve efficiency, scalability, maintainability, and security
- You support and contribute to the migration of internal applications from Nomad to Kubernetes
- You collaborate with Infrastructure teams to continuously improve Kubernetes environments
- You manage and support core technologies such as Qdrant, PostgreSQL, ClickHouse, Redis, Dify, Langfuse, Kubeblocks, and the Cnpg.io Postgres Operator
- You build and improve monitoring, alerting, and operational observability standards
- You enable development teams to design, ship, and operate production-grade Kubernetes-ready services
- You improve system reliability, scalability, security, and operational excellence across the AI landscape
Our take
Across many sectors, communication is the key to productivity. Having all communication in one place has been proven to be a game-changer for the efficiency of company workflows. VIER wants to be a pioneer for the future of intelligent, communication-driven work, providing simplification solutions for complex multichannel communication.
The company has a library of products powered by both AI and human intelligence, ranging from customer contact interactions support to interaction analytics. VIER wants clients to be able to use its platform to rid themselves of jarring processes and focus on sales instead, supporting their growth by removing these barriers.
Interestingly, VIER was was formed from the merger of several companies; 4Com, voiXen, parlamind, Lindenbaum and PRECIRE. In 2022, cognesys also became part of the company, bringing in-depth knowledge of communication technology. It continues to make new partnerships and expand the value it delivers, making new strides in communication solution innovation.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- COMPANY CARE OR JOB BIKE - All VIER-o-naut:innen can lease a car or for those who don't shy away from the fresh air, we offer bicycle leasing
- SMARTPHONE - You get a smartphone of your choice, which you can also use privately
- TRAVEL ALLOWANCE - You can use the monthly travel allowance for public transport, parking, fuel or your bike
- EMPLOYER-FUNDED PENSION - Company pension scheme is clear, but VIER puts something on top of that!
- FOOD FLAT - Fruit, vegetables and drinks are freely available
- ERGONOMIC WORKPLACE - Our workplaces are modern and ergonomically furnished. We love our height adjustable desks!
- WORK-LIFE BALANCE - Flexible working hours and trust-based working hours are a matter of course for us. In this way you can create an ideal balance for you
- FAMILY FIRST - In addition to a subsidy for the childcare costs, we also have an uncomplicated child sickness regulation
- DOG OFFICE - Do you have a friendly FOUR-legged friend? Excellent! Bring him with you!
- ANNIVERSARIES - If you stay with us for a long time, you will benefit from our anniversary bonuses every 5 years
- REMOTE OFFICE - In consultation, we are also happy to offer you a remote contract
- CREW MERCH - Our marketing team regularly donates cool crew outfits
Company HQ
Mitte, Hanover, Germany
Leadership
Olav Vier Strawe
(Founder)30 years experience in telecommunication, worked as a Publisher at Telepublic Verlag GmbH. Founded 4Com GmbH & Co.KG and Co-founded Woodfour Brewing Company.
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