Senior Risk and Controls Manager, Lloyds
£76.2-89.6k
+ An annual bonus award, subject to Group performance and share schemes including free shares
2+ days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£76.2-89.6k
+ An annual bonus award, subject to Group performance and share schemes including free shares
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Proven leadership experience managing risk, control, or audit teams in a regulated or complex environment, with a track record of building high-performing teams
- Experience in data-driven control management with a proven ability to lead the design, automation, and optimisation of controls
- Excellent stakeholder management and communication skills, with the ability to influence and collaborate effectively across teams, departments, and senior leadership levels
- Strong commercial and analytical mindset, with the ability to translate insights into actionable recommendations for decision-making
- Strategic thinker with strong problem-solving ability, comfortable managing ambiguity and navigating organisational complexity
- Ability to manage multiple priorities in a fast-paced environment, planning and organising work systematically to achieve team and functional objectives
- Strong background in driving continuous improvement, with a focus on utilising data analytics and automated solutions
- Data Analytics expertise, including proficiency in tools such as Excel, SQL, and visualisation platforms like Power BI or Tableau (desirable)
What the job involves
- An exciting opportunity is available to join our Group Payments team! The Risk and Controls team within Group Payments plays a key role in driving the transformation of the Group Payments control environment
- You’ll be responsible for supporting Risk and Control owners in embedding the Group’s Risk Framework, control self-assessments, and offering SME insights into remediation and ongoing compliance
- You will also lead initiatives related to risk reduction and automate controls within Group Payments
- This role demands strong leadership, cross-functional coordination, and the ability to influence senior leaders, alongside a deep understanding of risk and controls within financial services
- Lead and manage the Risk and Controls team, providing clear direction, coaching, and support to drive high standards of performance and professional development
- Evaluate the control environment to support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF)
- Work closely with risk and control owner teams, acting as their go-to control management partner and collaborating across the lines of defence by building strong partnerships to meet shared objectives
- Manage control self-assessments timely and to a high standard, monitor key control indicators (KCIs), and drive timely resolution of events and issues. Leverage analytics, automation, and data-driven testing to enhance efficiency, accuracy, and control effectiveness
- Collaborate with risk and control owners and the Chief Controls Office to drive risk reduction plans and control automation initiatives
- Actively support and empower junior colleagues to create a successful, engaged, and high-performing team
Application process
- End Date: Tuesday 02 December 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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