Senior IT Support Engineer, Motive
$125-170k
2 days a week in office
Fleet management platform for trucks
Open for applications
Fleet management platform for trucks
1001+ employees
Open for applications
$125-170k
2 days a week in office
1001+ employees
Company mission
To connect the world’s trucks.
Role
Who you are
- This role is ideal for someone who is hands-on, systems-minded, and energized by solving difficult technical problems across multiple layers of the environment
- You should be comfortable operating with broad stakeholder awareness, partnering across teams, and bringing a new perspective to existing solutions as Motive continues to scale
- 5+ years of experience in IT engineering, systems administration, network engineering, or a related corporate IT role
- Expertise supporting modern corporate IT environments, including identity platforms, collaboration tools, endpoint operating systems, and device management
- Demonstrated ability to plan and execute complex projects independently, identify root causes, and drive solutions that support departmental goals
- Strong written documentation and cross-functional communication skills, with the ability to build trust and operate as a reliable technical advisor
What the job involves
- As a Senior IT Engineer at Motive, you will help design, build, and scale the systems that power our global workforce, spanning end-user computing, identity and access, collaboration tooling, office and remote connectivity, and core corporate IT operations
- You will report into Austin Karr, Director of IT, and serve as a senior technical contributor who improves reliability, security, and user experience while translating business needs into practical, well-engineered solutions
- Design, implement, and improve scalable corporate IT infrastructure and services for both office-based and remote employees
- Lead complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and network layers to restore service quickly and prevent repeat issues
- Use agentic development practices to design and build secure, scalable internal tools that automate workflows, improve employee productivity, and extend IT’s ability to support the business
- Build and maintain technical standards, documentation, and operational processes that improve reliability, security, monitoring, and supportability
- Translate business and stakeholder needs into well-engineered solutions, partnering across departments and with third-party vendors when needed
- Act as a subject matter expert within IT, driving projects of diverse scope and raising the bar for operational excellence across the department
Our take
Trucking is a huge but fragmented industry that was largely ignored by Silicon Valley until companies such as Motive (formerly KeepTruckin) came along. The integrated fleet management platform acts as air traffic control for trucks, bringing drivers online and into the 21st century.
The company offers both hardware and software solutions to freight companies, allowing them to manage their fleet and keep their drivers safe. One of these solutions is an AI-powered dashcam that detects unsafe driving behavior in real time and instantly alerts the driver.
The platform, which is used by over 120,000 companies, from small businesses to Fortune 500 enterprises, received $150 million in VC in 2025. This is being invested in expanding the capabilities of its platform through AI, with a suite of AI-powered fleet tools launching in 2026.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2022
$150m
SERIES F
Jun 2021
$190m
SERIES E
Total funding: $567.3m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Obaid Khan
(Board Member & Co-Founder)Studied Political Science and Government at University of California before founding KeepTruckin in 2013.
Shoaib Makani
(CEO & Co-Founder)Studied Government & Economics at LSE. Analytics Intern at Yahoo. Worked for a year at Google as APMM. Went on to work in Business Development at AdMob.
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