Staff Site Reliability Engineer, Writer
$157.7-277.8k
Offers Equity
2-3 days a week in office
AI writing assistant
Open for applications
AI writing assistant
201-500 employees
Open for applications
$157.7-277.8k
Offers Equity
2-3 days a week in office
201-500 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- A solid 7+ years of experience in Site reliability engineering, DevOps, Production engineering, Cloud platform or a similar role focused on building and operating large-scale, high-availability production systems
- Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform
- Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
- Demonstrated ability to Challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems
- Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and Connecting with cross-functional teams
- A strong sense of ownership and accountability, eager to Own mission-critical systems and drive them toward peak performance and unparalleled reliability
What the job involves
- At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7
- As a site reliability engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows
- This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI
- You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need
- This is a hybrid position, based out of our New York City hub. You'll report to our director of engineering
- Use and build AI native approaches for operational tasks and infrastructure management and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment
- Design and implement scalable, fault-tolerant infrastructure AI solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform
- Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets
- Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems
- Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture
- Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings, as well as an impressive $200 million Series C awarded in 2024, the company is well-placed for further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
229% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$200m
SERIES C
Sep 2023
$100m
SERIES B
Total funding: $326m
Company benefits
- Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
- Flexible location and schedule options
- Competitive parental leave policy
- Company stock options
- 401k plan with employer contributions
- Learning and development stipend
- Generous PTO
- Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
- SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
Company HQ
Union Square, San Francisco, CA
Leadership
May Habib
(Co-Founder & CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(Co-Founder & CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
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