Internal Marketing and Communications Manager, ActiveCampaign
$116-145k
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$116-145k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 7+ years of experience in internal communications, employee engagement, or related fields within a fast-paced SaaS or technology-driven company
- Ability to develop and execute internal communication initiatives that drive alignment and business impact
- Mastery in storytelling, executive communications, and message crafting for diverse audiences
- Strong ability to partner with senior leaders, influence cross-functional teams, and drive company-wide initiatives
- Proven track record of managing multiple priorities and delivering results in a dynamic environment
- Comfortable working across and aligning global teams, with a deep appreciation for diverse perspectives and inclusive communication
- Proactive in identifying challenges and implementing thoughtful, effective solutions
What the job involves
- We are seeking a dynamic and strategic Internal Marketing and Communications Manager to join our Brand Communications Team
- In this role, you will be instrumental in shaping and driving our internal communication strategies to foster a deeply engaged, informed, and aligned workforce
- You will partner closely with leadership to elevate our internal brand, enhance transparency, and create a sense of community across our global teams
- This is an opportunity to lead impactful initiatives that strengthen our company culture and ensure employees feel connected to our mission and values
- Develop and implement a comprehensive internal communication strategy that aligns with ActiveCampaign’s business objectives, ensuring clarity, consistency, and engagement across all levels of the organization
- Drive internal campaigns that reinforce company values, increase employee participation, and enhance organizational alignment
- Serve as a strategic partner to the executive team, developing high-impact communication strategies and messaging that reinforce business priorities and company vision
- Craft compelling talking points, executive presentations, and internal announcements that inspire employees and enhance leadership visibility
- Design and execute initiatives that amplify company culture, foster collaboration, and enhance employee experience, including company-wide meetings, recognition programs, and engagement campaigns
- Work closely with People Operations, Marketing, and other internal stakeholders to ensure messaging is cohesive, effective, and aligned with broader business objectives
- Develop and oversee internal communication plans during crises or significant organizational changes
- Establish feedback mechanisms, analyze employee sentiment, and iterate on strategies to improve communication effectiveness and engagement
- Act as a champion of ActiveCampaign’s mission, values, and voice, ensuring our internal culture reflects the excellence we bring to our customers
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company HQ
Chicago Loop, Chicago, IL
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
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