Account Manager, Nomi Health
More information about location
Direct healthcare solutions
Job no longer available
Direct healthcare solutions
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To rebuild the broken healthcare system by cutting costs, confusion, and complexity.
Role
Who you are
- 2-5 years of experience in account management, preferably within health benefits, healthcare fintech, or TPAs
- Deep expertise in Nomi’s product suite, including Analytics, Network, PBM, Payments, and Financial Services
- Strong understanding of the TPA ecosystem and healthcare industry dynamics
- Proven track record of client retention, expansion, and upselling
- Exceptional communication, presentation, and negotiation skills
- Ability to work both strategically and hands-on in a fast-paced environment
- Travel 35% of the time to visit clients, attend industry events, and strengthen partnerships
What the job involves
- We are seeking a Account Manager to drive client relationships, expand business opportunities, and ensure seamless service delivery within a specific market
- You will play a key role in growing partnerships, particularly with Third-Party Administrators (TPAs), employer groups, brokers and consultants while identifying new revenue opportunities through additional product offerings
- You will serve as the primary post-implementation contact, ensuring client satisfaction, retention, and expansion
- Build and maintain strong relationships with TPAs, employer groups, brokers, and consultants to expand client adoption of Nomi products
- Act as the primary post-go-live contact for assigned TPAs, employer groups, brokers, and consultants ensuring clear communication and proactive issue resolution
- Conduct quarterly on-site meetings with TPAs, employer groups, brokers, and consultants to deepen relationships and identify growth opportunities
- Organize monthly check-ins to assess what’s working, areas for improvement, and existing challenges where Nomi can add value
- Provide on-site support for employer open enrollment (OE) events and other benefit engagements
- Develop and execute strategies to upsell and cross-sell Nomi’s full suite of services, including Network, Analytics, PBM, and Payments
- Analyze network gaps and opportunities to optimize service offerings in key client locations
- Work closely with the banking and finance teams to ensure smooth payment processing and fund exchanges
- Partner with sales, implementation, and marketing teams to enhance customer experience and streamline account management
- Organize industry events (e.g., roundtable discussions, networking events) to foster collaboration between TPAs, employers, brokers, and consultants and other key stakeholders
- Maintain relationships with existing Cost Containment Network (CCN) groups, working toward increased utilization and potential conversions to Full Replacement Network
Our take
The fundamentally flawed healthcare system of America – how it is paid for and delivered – was made glaringly obvious by the pandemic. Nomi Health delivers direct, affordable and accessible healthcare experiences for employers, patients and providers with their digital-first model.
Nomi Health wants to rebuild, not renovate, the system. It aims to reduce costs and efforts by removing layers from the traditional healthcare system; connecting patients directly with providers so there's no need to go through third-party health insurance. Its success so far comes down to its offering of a smarter option when compared to large dominant companies, that are riddled with operational and technological inefficiencies.
Nomi Health's acquisition of two related companies, Everyone Health and Sano Surgery, in 2022 was used to expand its direct healthcare purchasing business as well as where and how many people Nomi directly cares for. This, atop the launch of its Connect fintech platform to power real-time healthcare payments, should see the number of patients and providers Nomi is responsible for continue to increase as time goes on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (1 round)
Dec 2021
$110m
SERIES A
Total funding: $110m
Company benefits
- Equity
- 401K match
- Fully funded HSA
- Medical, dental and vision coverage
- Unlimited PTO
- Career growth
- Free counselling - we offer confidential mental health support for you and your family through Tava Health
Company HQ
Bonneville, Orem, UT
Leadership
Mark Newman
(CEO & Co-Founder)Previously co-founded HireVue and has been a Board Member for RoundPegg, Nectar HR and Wooly Inc.
Joshua Walker
(COO & Co-Founder)Previously spent nearly 9 years at Optum, Middle East, eventually serving as COO, a role assumed later at Imagine Health and Upwell Health.
Boe Hartman
(CTO & Co-Founder)Previously spent 12 years at Capital One, eventually serving as Vice President of Consumer Sales and Service Infrastructure. Experience as Chief Information Officer for Barclays and in Digital Strategy for Goldman Sachs.
Share this job