Product Manager, SpotOn
Payment Operations
$150-175k
+ Restricted Stock Units
Point-of-sale software and payment processing
Job no longer available
Point-of-sale software and payment processing
1001+ employees
Job no longer available
$150-175k
+ Restricted Stock Units
1001+ employees
Company mission
To empower small businesses to succeed and grow, by giving them access to cutting-edge payment and software solutions.
Role
Who you are
- We are seeking an experienced Product Manager who is passionate about the payments industry, building innovative products, and making a significant impact on a wide range of businesses in the hospitality space
- 4+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Strong organization and execution capabilities, including leading initiatives and cross functional teams
- Excellent communication and presentation skills including the ability to effectively synthesize, organize and communicate complex information
What the job involves
- As a Product Manager for Payment Operations, you will play a crucial role in shaping the future of payment solutions, enabling seamless transactions for millions of merchants and customers
- Product Strategy and Roadmap: Create and articulate a comprehensive product vision, strategy and roadmap for your product area, aligning with SpotOn’s broader objectives
- Cross-Functional Collaboration: Work closely with Engineering, Design, Marketing, Data Science, and Go-to-Market teams to create a cohesive product vision. Collaborate effectively to ensure successful execution of product initiatives, positioning our company as a leading player in the payments industry
- Innovation and Market Research: Stay ahead of industry trends, competitor offerings, and regulatory changes. Conduct thorough market research to identify opportunities for new payment products and features that meet the evolving demands of our merchants
- Customer-Centric Approach: Put our merchants at the center of product decision-making. Utilize customer feedback, behavior data, and analytics to continuously improve the payments experience, driving customer satisfaction and loyalty
- Product Development and Lifecycle Management: Define clear product requirements and user stories. Work closely with engineering teams throughout the product development lifecycle, ensuring timely delivery of high-quality payment solutions
- Compliance and Security: Work with compliance teams to ensure that all payment products comply with card brand regulations and adhere to the highest standards of security and risk management, safeguarding our merchants' financial transactions
- Business Growth: Identify opportunities to expand our merchant payment solutions, drive revenue growth, and enhance our value proposition for merchants through strategic partnerships and market expansion
- Data-Driven Decision Making: Utilize data and metrics to make informed product decisions, measure product performance, and optimize payment offerings
Our take
SpotOn is an end-to-end software and payment platform that provides businesses with a range of payment options, from simple mobile payments to fully integrated restaurant management systems, fueling growth and supporting business evolution, with its innovative, future-proof tools.
The company’s ecosystem of intuitive software, point-of-sale, and payment solutions serves businesses of all sizes from a range of industries, from local family restaurants to Major League Baseball Stadiums. From its flagship SpotOn Restaurant to its latest SpotOn Retail, the company provides tools that manage scheduling, analytics, custom website development, compliance, and omnichannel capabilities.
As a triple unicorn company, SpotOn has seen substantial growth since being founded in 2017, completing numerous funding rounds and consistently delivering new product capabilities and expanded offerings. SpotOn continues to focus on partnerships and technology development as it expands its market reach within the retail, food, and hospitality sectors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$300m
SERIES F
Sep 2021
$300m
SERIES E
Total funding: $915m
Company benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- Stock Options
- Paid vacation, 11 company holidays, sick time, and volunteer time off
- Headspace membership for guided meditation and stress relieving tools through the Sequoia App
- Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
- Desk, Chair and Monitor needed for your home office? We got you
- Monthly cell phone and internet stipend
- Unlimited access to virtual audio and visual workouts through the Sequoia App
- Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
- Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
Company HQ
Financial District, San Francisco, CA
Leadership
Doron Friedman
(Co-Founder, Managing Director & CHief Innovation Officer)Having studied at the Wharton School, spent almost 11 years at Arroweye Solutions, rising to the position of CEO. Co-founded SpotOn in 2011, and was initially the company's co-CEO. Since 2017 has been Managing Director.
Matthew Hyman
(Managing Partner)Founded CardPayment Solutions in 2000, spending 5 years managing the company before starting CentralPayment Corp. After that co-founded SpotOn with Doron, working since 2017 as Managing Partner.
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