RevOps Manager, Litmus Automation

• The ideal candidate will have a strong background in enterprise-level sales operations, experience with Salesforce, HubSpot, Outreach, Zendesk, Google Analytics and more, and a proven ability to align business strategy with operational execution
• 6-10 years of experience in Revenue Operations, Sales Operations, or a similar role with exposure to enterprise software environments
• Proven expertise in Salesforce administration and optimization for enterprise-scale sales teams
• Experience with HubSpot, Outreach, and Zendesk to manage cross-functional operations, automation, and reporting
• Strong proficiency in Salesforce (customization, reporting, workflow automation) and HubSpot (CRM, reporting, lead management)
• Hands-on experience with Outreach for sales engagement and automation processes
• Knowledge of Zendesk for customer service operations, including reporting, ticket management, and cross-functional integration
• Proficient in data analysis, financial modeling, and forecasting techniques
• Advanced Excel skills (pivot tables, VLOOKUP, formulas, etc.) and experience with BI tools
• Strong understanding of Enterprise software sales cycles, customer lifecycle, and revenue models
• Ability to think strategically and implement scalable processes that drive revenue growth
• Excellent interpersonal and communication skills with the ability to present complex data and concepts to both technical and non-technical stakeholders
• Strong problem-solving skills with a proactive, solution-oriented mindset
• Ability to manage multiple projects simultaneously with a focus on delivering results within deadlines
• Strong organizational skills and attention to detail

Desirable

• We are seeking an experienced RevOps Manager to join our fast-growing sales organization
• This role will be responsible for overseeing and optimizing the operational systems, processes, and technologies that drive revenue growth across the organization
• Collaborate with sales, marketing, partner and customer success teams to streamline and optimize end-to-end revenue processes, from lead generation to customer retention
• Identify opportunities for process improvements and implement solutions to enhance productivity, scalability, and reporting accuracy
• Own the administration and configuration of Salesforce and HubSpot, ensuring both platforms are aligned with the company’s revenue strategy and business needs
• Implement and maintain data governance and integrity protocols within Salesforce and HubSpot to ensure accurate forecasting, pipeline management, and reporting
• Oversee customizations, integrations, and workflows to improve CRM efficiency and adoption across the business
• Manage and optimize outreach automation via Outreach to enhance sales team productivity, improving cadence, sequences, and overall engagement
• Work closely with the customer success team to integrate and optimize Zendesk for seamless customer support workflows, ensuring customer feedback loops are efficient and impactful
• Identify and lead technology stack integrations to ensure seamless data flow between tools and enhance cross-departmental visibility
• Develop and maintain dashboards, reports, and KPIs that provide actionable insights into revenue performance, sales productivity, customer success, and marketing effectiveness
• Drive data-driven decision-making by providing leadership with clear and actionable insights on pipeline health, conversion rates, customer churn, and revenue attribution
• Partner with sales leadership to build accurate, data-driven revenue forecasts, tracking progress against targets, and identifying potential risks and opportunities
• Implement scalable models to support long-term forecasting across the enterprise
• Work closely with Sales, Marketing, Customer Success, and IT teams to ensure the revenue operations strategy aligns with overall business goals and objectives
• Work closely with Sales, Marketing, Partnership teams to drive an ABM approach, while working with sales to maintain and support their target account lists and our ICP
• Provide operational support during quarterly business reviews (QBRS), annual planning, and other strategic sessions
• Maintain comprehensive documentation of processes, tools, and best practices across the revenue team to ensure continuity, ease of training, and adherence to compliance standards
• Provide training and support to sales, marketing, and customer success teams on revenue operations tools, CRM best practices, and data management processes
• Continuously evaluate system usage and adoption, implementing necessary improvements and driving user engagement

• Flexible Time Off + Public Holidays
• Medical, Dental + Vision Insurance
• Eligible for Continued Learning + Stock Options

One of the biggest challenges in Industry 4.0 is the need for vast amounts of operational data to fuel Machine Learning and AI models. However, this data is often scattered and siloed across different systems, making it difficult for many enterprises to access.