Senior Backend Engineer, Included Health
Customer Experience
$130.2-232.4k
Salary dependent on location, plus equity
Digital healthcare provider
Open for applications
Digital healthcare provider
1001+ employees
Open for applications
$130.2-232.4k
Salary dependent on location, plus equity
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- Stellar engineering leadership by example — regardless of your language of choice, you separate concerns and define well-abstracted interfaces, leading to functioning, performant, well-tested, maintainable code and systems
- Thinking and communicating in first principles — you are able to explain your points of view from foundational concepts rather than by associative thinking
- Critical thinking with influence — you systematically evaluate the tradeoffs associated with each potential solution to a problem, make an informed decision, and articulate these things well to influence others, driving impact
- Experience in our current technologies is a bonus — Java, Apex, Ruby, Python, Scala, Javascript, GraphQL, Docker, AWS
What the job involves
- As a member of the team, you will build scalable solutions that improve customer-facing teams’ ability to provide great service to our customers, to communicate the value our company brings, and to advise customers on matters related to the healthcare of their employees. You will help our company become an indispensable partner to our customers
- As a Senior Software Engineer, your mission is to drive impactful projects for the Customer Experience team, from gathering requirements to shipping and iterating. You’ll lead team execution by combining your high technical output with project management and peer influence to make the team successful
- You’ll build strong opinions that causally help the team achieve its mission.You’ll also mentor team members and consistently make the team better
- Achieve team and business impact through high personal output
- Prioritize and scope engineering effort according to expected business value, effectively communicating with teammates and stakeholders
- Lead project execution by managing epics/stories, providing clarity to the business on delivery timing, and acting as an owner of overall project success
- Design, implement, test, and operate systems with exemplary engineering fundamentals that make appropriate tradeoffs
- Engage in cross-team and cross-functional efforts to ensure timely, successful delivery against team OKRs
- Mentor engineers, improving their technical and non-technical skills to maximize their impact
- Participate in on-call rotation to ensure our service is running 24/7
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company values
- We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
- We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
- We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
- We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
- We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
Diversity, Equity & Inclusion at Included Health
- We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more
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