Program Manager, Alteryx
CX Initiatives
$140-160k
Analytics & data science automation
Be an early applicant
Analytics & data science automation
1001+ employees
Be an early applicant
$140-160k
1001+ employees
Company mission
To empower companies and organizations to fix complex societal and business problems.
Role
Who you are
- Proven experience managing a portfolio of cross-functional, customer-facing initiatives, including governance and executive reporting
- Strong business acumen with the ability to assess trade-offs, build ROI-based cases, and prioritize high-impact work
- Operational mindset with a knack for designing and implementing scalable processes
- Comfortable navigating ambiguity and driving clarity in fast-moving, cross-functional environments
- Exceptional program management skills, organized, structured, and outcomes-driven
- Skilled communicator with the ability to influence stakeholders at all levels, from individual contributors to executives
- Experience launching or incubating new programs, products, or customer experiences
- Curiosity and a continuous improvement mindset, constantly asking “What’s the next best version of this?”
- Data-literate: able to derive insights, set success metrics, and make decisions rooted in evidence
- 5+ years of experience in program management, customer experience, operations, strategy, or a related field
- Demonstrated success leading cross-functional initiatives with measurable business impact
- Strong analytical skills and experience using data to drive prioritization and decision-making
- Expertise in program and project management tools (e.g., Asana, Smartsheet, Monday.com, Jira)
- Exceptional written and verbal communication skills, with experience presenting to senior leadership
- Proven ability to manage multiple priorities in a fast-paced, high-growth environment
- Experience working in a SaaS, B2B, or tech-enabled business environment
- Bachelor's degree in Business, Operations, Strategy, or a related field (or equivalent experience)
What the job involves
- The Program Manager, CX Initiatives, is responsible for establishing and running the customer-facing PMO (Portfolio Management Office) within CX Operations
- This role ensures that strategic CX initiatives and customer-facing projects are prioritized, coordinated, and delivered as promised
- The Program Manager serves as the connective tissue across Operations, Services, Support, Success, and Partner, driving visibility, accountability, and execution of high-impact work that directly affects customers
- You'll build and operationalize a Portfolio Management Office focused on customer-facing initiatives across CX & drive portfolio outcomes of customer-facing projects
- Define intake, prioritization, governance, and execution tracking processes for initiatives impacting Services, Support, Success, Partners, and Operations
- Lead quarterly planning and monthly steering forums to align priorities and ensure progress
- Monitor and report on alignment between go-to-market commitments and CX delivery capability
- Identify misalignments and drive resolution in partnership with Services, Success, and Operations
- Integrate “as sold vs. delivered” tracking into portfolio reporting
- Lead high-impact CX programs from inception to completion, including migrations, AI/analytics rollouts, or digital transformation efforts
- Create scalable, repeatable processes for planning, scoping, resource allocation, and delivery
- Implement forecasting mechanisms to improve accuracy and readiness
- Standardize CX project and program management practices across teams
- Create documentation, playbooks, and best practices that enable repeatable success
- Pilot new systems, tooling, and frameworks to improve predictability, transparency, and collaboration
- Provide crisp, tailored updates to stakeholders, from tactical updates to executive summaries
- Ensure project contributors understand goals, roles, and timelines
Our take
Alteryx brings a suite of tools to automate data driven processes on a large scale, massively speeding up data based procedures. The system also uses AI to analyse data and provide insights to enable rapid decision making.
What Alteryx does differently from other data science tool developers is focus on the accessibility of its software, taking a low code / no code approach. This allows for greater collaboration between people with differing skill sets, speeding up processes for its users.
The business has made some strategic partnerships over time, most notably with Snowflake and Blue Prism. With AI becoming more, Alteryx is projected to make major inroads in its market as more companies turn to automated solutions for data analysis.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2015
$85m
SERIES C
Oct 2014
$60m
SERIES B
Total funding: $217m
Company benefits
- Medical, Dental & Vision
- Health Savings Account
- Flexible Spending Account
- Fertility Benefits
- Paid Parental Leave
- Global Employee Support
- Short-Term & Long-Term Disability (plus Life & AD&D)
- Supplemental Employee Life (plus Spouse Life & Child Life)
- 401(K) with Matching
- Dependent Care & Commuter FSAs
- Pet Discount Program
- Tuition Assistance
- Business Travel Insurance
- Wellness Allowance
Company HQ
Quail Hill, Irvine, CA
Leadership
Dean Stoecker
(Executive Chairman)Started their career as a Sales Manager at D&B and Strategic Mapping for 6 years, before working as CEO of SRC for 13 years. In 1997, they co-founded Alteryx, serving as CEO from 2010, and has been Executive Chairman since 2020.
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