New Verticals Associate Manager, DoorDash
Strategy & Operations
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You are a self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
- You are a problem solver – You can independently translate high-level goals into actionable plans
- You are accountable - You want to own the outcome and make an impact on our most critical growth and profitability metrics
- You are entrepreneurial – You crave responsibility and want to shape the vision and direction of the company
- You are a generalist – You seek exposure to different types of problems and want to try your hand at different sides of the business
- You are gritty – You roll up your sleeves and do whatever it takes to make things successful
- You are a partner – You can influence and collaborate with people at all levels of the organization across a variety of job functions
- You are a team leader – You can build and motivate teams and develop future leaders of the company
- You have 4+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience; high-growth or early-stage start-up experience is a plus
- You have a proven track record of leading initiatives, hitting goals, and succeeding in a team environment
- You are an expert communication and interpersonal skills
- You have advanced Excel skills; SQL knowledge is a plus
What the job involves
- In this role, you will focus on building 0-1 concepts for our New Verticals organization across Canada, for both DashMart and third-party partnerships
- You will look at profitability, launching new store fronts and building external partnerships
- Strategize - Innovate and execute on unique strategies to grow the Dashmart business
- Engage – implement scalable initiatives and partner with cross functional teams to solve problems that can improve conversion
- Experiment – Use data-driven decision making and analytics to run tests on customer conversion, retention, and promotion efficiency
- Analyze – Work with your team to build models that evaluate the efficacy of marketing promotions, the impact of operational changes, and drive growth in the business
- Influence – Work cross-functionally with our darkstore operations, Product, Engineering, and Analytics etc. teams to drive strategic initiatives and harness opportunities
- Participate in any company-wide training programs (WeDash, etc.)
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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