Operations Coordinator, Sagetap
More information about location
Linking business buyer to SaaS startups
Open for applications
Linking business buyer to SaaS startups
21-100 employees
Open for applications
More information about location
21-100 employees
Company mission
Sagetap's mission is to help cloud technology companies and product teams get expert and rapid qualitative and quantitative feedback at scale.
Role
Who you are
- Bachelor's degree in business administration, operations management, or a related field
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Ability to work independently and in a remote environment
- Detail-oriented and able to multitask in a fast-paced environment
- Proficient in G-suite
- Exceptionally detail-oriented and capable of managing complex schedules and challenging requests
- A quick learner and adaptable in a fast-paced environment
- Driven to provide personalized and exceptional experiences for all stakeholders
- A problem-solver who can troubleshoot issues on the fly with a "make-it-happen" attitude
- Skilled at time management and prioritization with a can-do spirit
- Positive and enthusiastic with excellent communication skills
- A collaborative team player who is comfortable taking on new challenges in a dynamic environment
- A critical thinker with a creative mindset who welcomes change and ambiguity
- Proficient in Google Suite and familiarity with Salesforce is a plus
What the job involves
- As the Operations Coordinator, you'll play a critical role in supporting our rapidly growing startup. You'll work closely with our leadership team to ensure our operations are running smoothly and efficiently, helping us to continue providing our customers with the highest quality service and experience. This is an incredible opportunity to be a part of an amazing, distributed, and passionate team, building the first online platform to bring joy back into technology discovery
- Own and elevate user experience through prompt and professional communication, following up with potential sages, scheduling, and ensuring a smooth process from start to finish
- Partner and collaborate with Client Success Associates and Managers to address any questions or concerns they may have regarding the sage sourcing process
- Oversee and maintain a high-volume, fast-paced sage acquisition program to ensure that it runs smoothly and meets targets
- Serve as an ambassador for Sagetap's values, mission, and brand in every interaction with sages and builders
- Foster a positive and enjoyable expert experience that reinforces Sagetap's commitment to disrupting the tech industry and empowering its users
- Utilize Salesforce to manage user data, update and edit records, and maintain data integrity
- Prioritize urgent tasks, respond promptly and effectively, and identify opportunities for process improvement
- Track and analyze sage acquisition metrics to identify trends and areas for improvement, and collaborate with the team to implement changes and best practices
Our take
The growing cloud-computing sector is creating a number of issues for companies developing enterprise-grade software. Increasing configuration complexity, growing web demands, and innovation in the field mean defining and taking a product to market in a competitive field can be tough. This is where Sagetap comes in. Sagetap pools together data analytics, data management, DevOps, and cybersecurity experts who are made available for unbiased, hour-long consultations to help companies monitor competition and ensure their product tightly meets market demand.
Sagetap is a relatively new addition to the cloud computing sector, but by focusing intensely on high-growth companies developing enterprise software it is hitching its wagon to a rapidly expanding market. Forecasts anticipate the cloud computing market to be pushing a $1 trillion global valuation by 2026, with an increasing proportion of this is coming from the fast-growth startups Sagetap addresses.
Sagetap clients include Pecan and Lightspin, both of which raised impressive funding in 2021. Whether Sagetap can claim some credit for this is difficult to tell, but it is certainly running an interesting business model in a highly lucrative space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
May 2024
$6.8m
SEED
Oct 2021
$4.5m
SEED
Total funding: $12.5m
Company benefits
- Stock Options
- Medical, dental, and vision insurance
- Flexible work schedule
- Professional Development and Career Growth
- Generous Vacation and Holiday Policy
Company values
- Be all in: We have big aspirations; you have the conviction and commitment to help achieve them. Do the dirty work required to be successful, treat every problem like it is yours
- Progress Over Perfection: Fight complacency and forget about perfection - strive to continuously improve everything we do
- Embrace Urgency: Today is always better than tomorrow. Be more afraid of missing opportunities than of making mistakes from moving too fast
- Be Bold
Company HQ
Cow Hollow, San Francisco, CA
Articles
Leadership
Kevin Hughes
(Co-founder)Previously an Inside Sales Representative at Instart Logic Inc, he went on to work as the Bay Area Regional Sales Manager for Moogsoft. Alongside this, and whilst at Sagetap, he was also a fundraiser for Brighter Children.
Sahil Khanna
(Co-founder)Was Business Value Analysis/Realization team leader for Moogsoft. Before that worked in Product Marketing for Alpine Data and Pivotal Software
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