Product Researcher, Axios HQ
$120-135k
Internal communications software
Job no longer available
Internal communications software
101-200 employees
Job no longer available
$120-135k
101-200 employees
Company mission
To align organizations by elevating and enhancing the communications that matter.
Role
Who you are
- 3-5 year experience running user research to uncover user needs/pain points, validate the value of proposed solutions, and verify usability
- Amazing communication skills
- Objective, analytical mindset & experience with data analysis
- Deep familiarity with latest and greatest research & productivity tools
- Design or coding experience is a plus
- Familiarity with Figma, Maze, Userflow, Dovetail, Notion, Databricks, etc. is a plus
- Proven experience in product research, usability testing, and user experience evaluation
- Strong analytical, problem-solving, and presentation skills
- Ability to work collaboratively in cross-functional teams
- Passion for keeping up-to-date with industry trends and emerging technologies
- Experience in B2B software or internal communications solutions
- Advanced statistical and data analysis skills
What the job involves
- Conduct comprehensive user research using methods like surveys, interviews, and usability testing to deeply understand user behaviors, needs, and pain points
- Regularly evaluate and recommend enhancements to the user experience and product features based on these insights
- Execute product research across all three of Axios HQ’s squads, regularly supplying insights to product teams & stakeholders to steer prioritization of our roadmap
- Create and maintain data-driven user personas to guide product development and marketing strategies
- Lead user testing sessions for product prototypes, including validating wireframes, ensuring alignment with user needs, and making data-driven recommendations for enhancement
- Analyze product usage data and user feedback to identify patterns and trends, and present actionable insights to drive product decisions
- Manage our product research process, owning our process, project management, and timelines
- Create and maintain a repository of research findings, insights, and recommendations
- Directly interface with customers often, representing our company and product team in particular
- Organize and conduct research sessions with external stakeholders and audiences
- Collaborate with product managers and designers to define product requirements based on user feedback and market research
- Work closely with our Product Analyst to create a feedback loop to continuously improve our Product and our understanding of User Behavior
- Share research best practices with Product and Design team to create a culture of research excellence
Our take
Axios HQ, originally the software division of the news company, Axios, became an independent entity following Axios's acquisition by Cox Enterprise in 2022. The company offer a platform that applies Axios's "Smart Brevity" writing style to enhance internal communications for organizations. Features include writing templates, machine learning-driven style and phrasing suggestions, and analytics to track engagement.
In December 2024, Axios HQ expanded its capabilities by acquiring Mixing Board,a community of communications, brand, and marketing leaders. This acquisition was an exciting move for the company and aims to enhance Axios HQ's offerings and strengthen its position in the communications industry.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Dec 2019
$27m
SERIES C
Nov 2017
$20m
SERIES B
Total funding: $57m
Company benefits
- Health insurance
- Primary caregiver 12-week paid leave
- 401K, plus company match
- Tele-mental health services
- Generous vacation policy, plus company holidays
- Monthly work-from-home stipend
- Company equity
- Annual learning and development stipend
Company HQ
Court House, Arlington, VA
Leadership
Roy Schwartz
(CEO)Spent time as a partner at The Gallup Organization, then as VP and ultimately CRO of Politico. Is also President of Axios.
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