Risk Onboarding Analyst, Paddle
Payments, tax, and subscriptions solution for SaaS
Job no longer available
Payments, tax, and subscriptions solution for SaaS
201-500 employees
Job no longer available
201-500 employees
Company mission
To help SaaS companies navigate the revenue journey at every stage.
Role
Who you are
- You have 1-3 years Onboarding/Underwriting experience
- You have 1-3 years experience working in Merchant Acquiring, E-Commerce, or a similar role at a FinTech
- You have a proven ability to learn and adapt to new process and procedures
- You are comfortable making decisions and supporting your decision
- You put a high value on accuracy and completeness of work
- You have strong data analysis and investigative skills
- You have the ability to communicate clearly, sensitively, and effectively with Sellers
What the job involves
- Review Seller applications/accounts to determine if Paddle can support the business
- Investigate escalations from our internal teams
- Investigate alerts generated from our onboarding solution
- Provide insight to help make improvements in our onboarding process
- Provide expertise to the wider business in Onboarding
- Be confident in making judgement calls (at times based on limited information)
- Communicate in a clear and concise manner
- Assist in the management/calibration of our vendor solutions
Salary benchmarks
Our take
Software as a service (SaaS) is becoming the dominant way for new companies to sell their products. However, there are many interlinked tasks that can be used to build a great business. For example, setting up trials and licences, insights and analysis, payment gateways, taxes, and internationalisation.
Paddle offers SaaS companies a completely different approach to their payment infrastructure so that fast-growing companies don't need to deal with this complicated puzzle. Instead of assembling and maintaining a complex stack of payments-related apps and services, it acts as a Merchant of Record for customers, removing the pain of payment fragmentation.
Now serving over 4,000 customers, and having entered the unicorn club in 2022, the company has clearly found its share of success. By handling payments and compliance, Paddle lets companies focus on scaling without operational headaches, positioning itself as a key player in SaaS infrastructure management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2022
$200m
SERIES D
Nov 2020
$68m
SERIES C
Total funding: $291.4m
Company benefits
- Share options: We value your contribution and offer Paddle share options
- Private healthcare and mental health support: We will support you to be in your best health, physically and mentally
- Flexible time off: We offer unlimited vacation time so you can unwind and recharge
- Learning and development: Generous budget to support your learning journey and your reading habit
- Family leave: We know that having a baby is a life-changing event. That's why we offer 26 weeks of fully paid leave for birthing parents/primary caregivers, and 17 weeks of full paid leave for non-birthing parents/partners
- Navigate: Work up to 45 days a year from a different country
- Transportation subsidies: We will help you get a discount annual train ticket or if cycling is your jam, you can use our cycle to work scheme
- Home workstation budget: From a standing desk to a Herman Miller chair, get the office furniture you need to stay productive
Company HQ
London, UK
Leadership
Christian Owens
(Co-Founder)Founded Paddle after finishing school, they served as the CEO for 10 years and as an Executive Chairman for 1. A fellow of the Thiel Foundation, which gives $100,000 to young people to build businesses instead of going to university.
Harrison Rose
(Co-Founder)Founded Paddle at age 17, after finishing school, and has been both CSO and CCO at the company. Co-Founder and CEO of GoodFit.io.
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