Director of Channel Sales & Strategic Partnerships, Trustpilot
$150-160k
Consumer review website
Job no longer available
Consumer review website
1001+ employees
Job no longer available
$150-160k
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- We are looking for a motivated candidate and proven leader of direct and cross-functional teams who is familiar with the SaaS ecosystem
- Significant partnership experience
- Proven record in managing and growing B2B SaaS channel programs with SIs, VARs, BSPs, Media agencies
- Existing network inside relevant partner ecosystem is desirable
- Great Commercial mindset with expert negotiation skills as a persuasive written and verbal communicator
- Ability to work individually and manage multiple projects simultaneously, with a great sense of urgency and attention to detail
- Strong supervisory and leadership skills
- Salesforce experience required
What the job involves
- This role will be based in New York and will report to the VP, Commercial - North America They will support a distributed team in the US
- Develop the Channel and Partnership Strategy for North America
- Defining a channel program, and develop tiering criteria across Enterprise, Mid, and SMB segments
- Oversee a team that is responsible for selective new partner recruitment, new partner activation, and existing partner growth
- Gain qualified partners’ commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
- Develop a joint business plan (including sales targets) that is aligned with policy and strategy
- Be accountable for the successful onboarding and activating new partners; focus on ensuring the partners’ team members are enabled, equipped, and motivated to sell, market, deploy and support the Trustpilot offering within established timeframes
- Promote a High Performance culture through the delivery of revenue targets at a Trustie and team level
- Drive monthly partner alignment sessions to review partners’ pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
- Work with high-performing and high-potential partners to develop a quarterly joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
- Engage & influence Trustpilot resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc), Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
- Influence the strategic marketing approach for partnerships and the associated collateral
- Develop and support a team of partner managers with the primary goal of influencing revenue through direct partner sales, partner referrals, strategic partnerships, value-added resellers and co-marketing
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.2m
LATE VC
Total funding: $179.1m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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