Senior Sales Engineer, Blackberry
$150.4-211.5k
+ bonus incentive
Office located in San Jose, CA
Helping organizations defend against cyber threats
Open for applications
Helping organizations defend against cyber threats
1001+ employees
Open for applications
$150.4-211.5k
+ bonus incentive
Office located in San Jose, CA
1001+ employees
Company mission
To provide enterprises and governments the intelligent software and services to power the world around us.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience
- 5+ years of experience in Technical Account Management, Solutions Engineering, Customer Success, Professional Services, or a related role
- Strong understanding of cloud technologies, APIs, integrations, and enterprise software architectures
- Experience managing customer-facing technical projects and stakeholder relationships
- Excellent problem-solving, communication, and presentation skills
What the job involves
- The Technical Solutions Manager serves as the strategic bridge between customers, Customer Success, Product, and Engineering. This role is responsible for driving successful technical adoption, solution design, implementation guidance, and ongoing optimization of products and services
- The Technical Solutions Manager combines strong technical expertise with customer-facing consulting skills to deliver business outcomes, resolve complex challenges, and build trusted customer relationships
- Act as the primary technical advisor for assigned customers throughout the customer lifecycle
- Understand customer business objectives, technical environments, and integration requirements
- Design and recommend scalable solutions that align with customer needs and best practices
- Lead technical discovery sessions, architecture reviews, and solution workshops
- Support implementation, onboarding, and adoption initiatives to ensure successful outcomes
- Provide subject-matter expertise on products, integrations, APIs, security, and system architecture
- Troubleshoot complex technical issues and coordinate resolution across internal teams
- Translate business requirements into technical solutions and actionable plans
- Identify opportunities for optimization, automation, and increased product utilization
Application process
- End Date: September 10, 2026
Our take
BlackBerry operates in cybersecurity, critical event management, and IoT. The company is perhaps most recognized for its smartphones, that were once the brand of choice in the US. However, in 2016 – under competitive pressure from Apple and Android – the company pivoted into cybersecurity where it has delivered products for securing the ever more connected and vulnerable digital ecosystem.
Today, BlackBerry’s QNX software – the backbone of its security toolkit – is used as the operating and infotainment system in hundreds of millions of cars, as well as in other IoT devices from washing machines to traffic lights. Its cybersecurity success began with its first release, SecuSUITE, which was given official endorsement by the US National Security Agency and has continued as BlackBerry innovates alongside evolving cyberthreats.
Between 2023 and 2026, BlackBerry has announced a series of automotive-focused partnerships with companies such as Elecktobit, Car IQ, TTTech and BMW, aimed at accelerating the development of in-vehicle and edge software. The company is also involved in a consortium for 5G innovation led by the University of Waterloo.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2018
$120m
SERIES E
Jun 2016
$100m
SERIES D
Total funding: $322m
Company benefits
- Health, dental and life insurance plans
- Fitness reimbursement scheme
- Employee assistance and counselling services
- Education Reimbursement Program
- Retirement savings programs
- Performance-based bonuses
- Employee stock purchase plan
- Health savings and flexible spending accounts
- Travel insurance
Company HQ
Waterloo, ON
Leadership
John Giamatteo
(CEO)Previously President and CRO of McAffee, was the COO at AVG Technologies, Solera and RealNetworks.
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