Account Manager, TravelPerk
SMB
+ Equity
3-5 days a week in office
Corporate travel platform
Posted today
Corporate travel platform
1001+ employees
Posted today
+ Equity
3-5 days a week in office
1001+ employees
Company mission
To connect people in real life in the most enjoyable and sustainable way possible.
Role
Who you are
- Fluent in English
- Travel industry experience
- Significant experience in account management or customer success is required (SMB)
- Outstanding presentation & communication skills and the ability to build deep relationships
- Great prioritisation and time management skills
- Result oriented mindset while keeping customer satisfaction as your top priority
- Great ability to analyse and translate data for your customers
- Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
- Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
- Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
- You seek feedback early and often and are open to both give and take constructive criticism
What the job involves
- We are looking for a customer-oriented and result-driven candidate to join our Account Management Team
- As an Account Manager at TravelPerk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts
- In this role you will be responsible for a portfolio of small and medium sized accounts (SMB) within the UKI markets
- Own a portfolio of small and medium (SMB) customers within our UKI markets
- Develop a high level of engagement with your accounts and key decision makers that shape their business travel programmes
- Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of TravelPerk
- Identify growth opportunities and develop your portfolio by adding new business opportunities
- Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of up-selling and cross-selling
- Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
- Act as a key contact between the internal TravelPerk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible
- Effectively prioritise your time in order to maximise impact in key business areas
Our take
Although business travellers are often at the forefront of driving company growth, booking travel is typically a logistical nightmare as corporate travel tools are underdeveloped and stuck way in the past. TravelPerk has built a platform free from micromanagement, creating an experience that puts business travellers first.
TravelPerk's number of active users has grown year on year. Further, as well as more customers using the platform, those on it are using it more regularly. This is a clear signal that TravelPerk has a product-market fit and is in scaling mode. The company has more than 2,000 customers, including scaleups like GetYourGuide, Breilting, Aesop and Medskin.
According to TravelPerk, its unit economics are strong already, which puts it in a good position to grow without diluting itself too much through investment. The company is still innovating and is planning to release more products that will give the business traveller more freedom and flexibility than ever before. A US expansion included the 2024 acquisition of AmTrav, whilst the acquisition of AI spend management leader Yokoy in Europe indicates a period of international scaling. Further exemplifying this is its Series E funding of $200 million awarded in 2025, which raised TravelPerk's valuation to $2.7 billion and will help it continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
47% female employees
22% employee growth in 12 months
Glassdoor (4)
Trustpilot (3.7)
Company
Funding (last 2 of 10 rounds)
Jan 2025
$200m
SERIES E
Jan 2024
$104m
SERIES D
Total funding: $660.3m
Company benefits
- Stock options in the company
- Great healthcare benefits, including private healthcare and wellness programs
- Beautiful office with different spaces for every mood
- Fully stocked kitchen loaded with healthy food, snacks, and coffee
- Generous vacation time and flexible working hours
- The finest tech and anything else you need to do your best work
Company values
- We are owners
- Impact over effort
- A 7* experience
- We are a team
- Be a good person
Company HQ
El Parc i la Llacuna del Poblenou, Barcelona, Spain
Articles
Leadership
Avi Meir
(CEO)Founded Hotel Ninjas (hotel software) acquired 2 years later by Booking.com. Previously VP of budgetplaces.com (marketplace for hotels).
People progressing
Initially joined the TravelPerk team in 2020 as a Data Analyst before becoming a Senior Data Analyst in 2021 and a Data Analytics Manager in 2022.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 77 more jobs at TravelPerk