Payroll, People Systems & Benefits Coordinator, Moonpig
Salary not provided
Mid and Senior level
London
1 day a week in office
Online company for personalised cards, gifts and flowers
Posted today
Online company for personalised cards, gifts and flowers
501-1000 employees
B2CRetailFlowerseCommerce
Posted today
Salary not provided
Mid and Senior level
London
1 day a week in office
501-1000 employees
B2CRetailFlowerseCommerce
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Experience in a People Operations, HR Operations or HR Coordination role
- Experience preparing and coordinating payroll inputs alongside an internal or outsourced payroll function
- Experience administering an HRIS or similar People system
- Strong understanding of employee lifecycle processes
- Excellent attention to detail and a commitment to data accuracy
- Strong analytical skills and confidence working with people data
- Intermediate Excel or Google Sheets skills
- Excellent organisation and prioritisation skills, with the ability to manage multiple deadlines
- Strong communication skills and the ability to build effective relationships across teams
- A proactive, customer-focused approach and an interest in continuous improvement
- Experience administering employee benefits would be helpful
- Experience supporting HR system implementations or enhancements would be an advantage
- Knowledge of GDPR and HR data governance would be beneficial
- Experience using reporting or dashboard tools would be useful
- Familiarity with outsourced payroll providers would be an advantage
What the job involves
- We’re looking for a proactive and organised Payroll, People Systems & Benefits Coordinator to join our People Operations team at Moonpig Group
- You’ll play an important role in creating a smooth employee experience, making sure our people data, payroll inputs, systems and benefits are managed accurately and efficiently throughout the employee lifecycle
- Working closely with the wider People team, Payroll Specialists, Finance and external providers, you’ll coordinate payroll-related employee data, support our People systems and manage employee benefits administration
- It’s a great opportunity for someone who enjoys combining People Operations with systems, data and continuous improvement, and wants to help make everyday processes simpler and more effective
- Coordinate the monthly payroll administration cycle, making sure employee changes are accurately prepared and submitted to Payroll Specialists within agreed deadlines
- Prepare and validate payroll inputs, including new starters and leavers, salary changes, contractual amendments, bonuses and allowances, family leave, employee benefits and deductions
- Act as the main link between People Operations and Payroll Specialists, ensuring payroll information is accurate, complete and submitted on time
- Respond to employee payroll queries and work with Payroll Specialists to resolve issues where needed
- Reconcile payroll reports against HR system data, identifying and resolving discrepancies
- Look for opportunities to improve payroll administration processes and data quality
- Coordinate the day-to-day administration of our HRIS and other People Operations systems
- Maintain accurate employee records and high standards of data integrity across our People Operations systems
- Support system upgrades, testing, enhancements and new functionality
- Investigate and resolve People system queries, working with external vendors where needed
- Produce and maintain clear system guidance and process documentation
- Drive continuous improvement across our People systems, simplifying processes and improving the employee experience
- Ensure employee data integrates accurately across HR systems, payroll and associated platforms
- Coordinate employee benefits administration throughout the employee lifecycle
- Make sure benefits data is accurate across our People systems and communicated effectively for payroll processing
- Coordinate employee lifecycle administration from onboarding through to offboarding
- Produce contracts, contractual amendments and other employee documentation
- Support audits by maintaining accurate employee records and documentation
- Provide excellent day-to-day operational support to colleagues and managers across the business
- Produce regular People reports and dashboards
- Support ad hoc reporting requests across the business
- Support audit requirements through accurate reporting and record keeping
- In your first 6–12 months, you’ll:
- Become a trusted coordinator for payroll administration, People systems and employee benefits
- Ensure payroll inputs are consistently accurate, complete and delivered within agreed deadlines
- Maintain high levels of data integrity across our People Operations systems
- Build strong relationships with Payroll Specialists, Finance, benefit providers and stakeholders across the business
- Help deliver an efficient and seamless employee experience throughout the employee lifecycle
- Improve People Operations processes through automation, simplification and smarter use of technology
- Help maximise the value of our People systems through continuous improvement and effective administration
Application process
- TA Screen: 20–30 minutes
- First Stage: Virtual interview with the Hiring Manager, 30–45 minutes
- Final Stage: Virtual interview with the Hiring Manager and a key stakeholder, 30–45 minutes
- Offer! 🎉
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Bros. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Catherine Faiers
(CEO)Previously Non-Exec Director at Allegro and COO of Auto Trader and Addison Lee. Was also Corporate Development Director at Trainline and a Director at DC Advisory.
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