Strategic Partner Manager, Artera

• Experience: 4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role
• Industry Experience: Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement
• Strategic Relationship Experience: Experience working with integration vendors, EHRs, and/or interoperability programs
• Technical Proficiency: Familiarity with API-based integrations and third-party systems
• Operational Intelligence: Strong project management experience – ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously

Desirable

• Artera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships
• The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem
• Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors
• In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails
• Today, these relationships are managed across multiple people with no single point of accountability
• That changes with this role
• This is a hands-on, externally facing role reporting to the Chief Product & Strategy Officer
• You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours
• Strategic Partnerships: Manage and scale high-value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues
• Technical Bridge: Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders
• Interoperability Management: Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow
• Ecosystem Operations: Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement
• Cross-Functional Leadership: Drive complex programs with internal and external stakeholders, managing end-to-end execution from joint planning to executive reporting