Head of Channel Partnerships, Jobber

CA$212.2-287k

OTE

The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint ($249,570) reflect strong potential with room to develop + Equity rewards

Senior and Expert level

Toronto

Vancouver

1+ day a week in office

Job tracking and customer management software for home service businesses

Job no longer available

Job tracking and customer management software for home service businesses

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Job no longer available

CA$212.2-287k

OTE

Senior and Expert level

Toronto

Vancouver

1+ day a week in office

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help home service professionals around the world win.

Job

Company

Role

Who you are

Proven previous experience in a results-driven sales/partnership, affiliate and/or business development role(s)
Demonstrated experience in people management
Experience working with franchisors is a plus
A dynamic approach to your partnership style. You'll be both partner and company-minded, developing strong relationships with external partners as well as our internal teams
A strategic mindset. You set big, ambitious goals for yourself, and then build a rock-solid strategy and tactical plan to help you get there
Next-level communication and relationship-building abilities. You’re striving to be a partner advocate with active listening skills, able to understand partners' needs thoroughly
The ability to thrive in a fast-paced environment. You know how to multitask with the best of them while also staying focused on delivery and execution
A passion for building from nothing, programs and teams
Strong written and interpersonal skills with the ability to inspire and communicate across internal and external stakeholders
Ability to persuade, influence, and negotiate effectively, with strong objection-handling capabilities
Willing to occasionally travel to partner on-sites, conferences or other business needs

What the job involves

We’re looking for a Head of Channel Partnerships to be part of our Partnerships department
The Partnerships team works with businesses from industry-leading tech companies to freelancers to bring new users to Jobber or build product experiences for our mutual users
We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller program partners
So far in the partnerships’ journey, we’ve been able to partner with some truly incredible businesses due to our mutual passion of helping small businesses succeed
We’re looking for the Head of Channel Partnerships to help lead the strategy, recruitment, and acquisition of partners that also serve the Home Service space
If you want to be a part of helping shape one of the up-and-coming departments at Jobber (and you're ready to roll your sleeves up and run!), here's your chance
Reporting to the VP, Partnerships, the Head of Channel Partnerships will be focused on finding best-in-class channel partners that can help both spread Jobber's message, while adding value to our existing customer base
This role will be both a player and coach, in addition to carrying a revenue target, they’ll also recruit, manage and grow partner managers to meet team goals
This role will play a critical role in developing this hugely important team as a whole, with an emphasis on scalability and driving new revenue streams
Develop and execute the channel business development strategic plan
Conduct market research and identify target prospects with partners in key categories whose clients would benefit from the introduction and implementation of Jobber
Maintain a pipeline of channel partnership opportunities for the channel team that drive both reach and new revenue for Jobber to achieve business objectives
Develop compelling business value propositions that encourage franchise partners to adopt and invest in advocating partnering with Jobber
Recruit, manage and coach a team of Partner Managers
Drive connection with potential partners through phone, email, and Linkedin outreach to generate new opportunities
Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements
Pitch and close partnerships with partners to meet business objectives
Develop in-depth knowledge of Jobber product offering as well as our partner offering and competitive advantages
Maintain partnership industry competitive detail to understand our partnership gaps
Partnering with internal stakeholders including product and marketing to drive channel growth
Provide feedback to product teams on partner feature requests and gaps that prevent Jobber from being the #1 referred Field Service Platform

Application process

One of the conditions of employment with Jobber is successfully completing a background check, which includes verification of identity

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(Co-Founder & CEO)

Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.

Forrest Zeisler

(Co-Founder & CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

Salary benchmarks

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