Vice President of SME Sales Operations, Mastercard
$235-375k
Office located in Purchase, NY
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$235-375k
Office located in Purchase, NY
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Demonstrate strong strategic and operational leadership experience within sales operations, revenue operations, or commercial enablement environments
- Possess deep experience managing sales performance reporting, forecasting, and business planning processes
- Have strong analytical capabilities with experience translating complex data into executive-level insights and recommendations
- Be highly skilled in managing cross-functional initiatives and influencing senior stakeholders across matrixed organizations
- Bring a strong understanding of revenue realization processes, portfolio activation, and operational execution disciplines
- Exhibit exceptional communication and presentation skills with the ability to operate effectively at executive levels
- Have experience building scalable operational frameworks, governance models, and KPI reporting structures
- Be comfortable operating in fast-paced, highly collaborative environments with evolving business priorities
- Demonstrate a proactive, ownership-oriented mindset with strong attention to detail and execution excellence
- Bachelor’s degree required; MBA or advanced business degree preferred
- Significant experience in Sales Operations, Revenue Operations, Commercial Strategy, or related business leadership functions
- Extraordinary business acumen and very comfortable with day to day business agility
- Experience supporting enterprise sales or channel sales organizations preferred
- Advanced proficiency in reporting and analytics tools (e.g., Tableau, Power BI, Salesforce, Excel and exceptional PPT skills)
- Proven ability to lead strategic operational initiatives that drive measurable business outcomes across matrixed environments through influence
What the job involves
- The VP, SME Channel Sales Operations is responsible for enabling scalable growth across the newly formed SME Channel Distribution organization through operational excellence, strategic planning, KPI reporting, and portfolio health management
- This role serves as a strategic operator and business partner focused on optimizing performance across the sales funnel, including sales and revenue reporting, portfolio insights, forecasting, and operational planning
- Partnering closely with Sales, Finance, and regional teams, the role drives accountability, visibility, and execution across revenue-generating initiatives while serving as the centralized lead overseeing activation and revenue realization for signed portfolios
- Own strategic planning and operational forecasting tied to Revenue and portfolio performance
- Develop executive-level dashboards, KPIs, and business reviews to support decision-making and growth planning
- Partner with Sales leadership to drive operational rigor, pipeline visibility, and performance accountability globally
- Act as the centralized operational lead overseeing activation progress for signed portfolios, ensuring implementation milestones and commercialization timelines remain on track
- Identify risks, bottlenecks, and dependencies impacting activation and revenue realization, escalating and driving resolution where needed
- Collaborate cross-functionally with Finance, Product, Customer Success, Sales enablement and Implementation teams to align business priorities and execution plans
- Lead end-to-end sales and revenue reporting processes for Channel Distribution globally working across five regional sales and finance organizations, ensuring accurate, timely, and actionable insights
- Drive process optimization and operational scalability through automation, governance, and continuous improvement initiatives
- Support annual operating plans, strategic initiatives, and executive presentations related to sales growth and channel performance
- Establish operational cadence and governance mechanisms that improve visibility across portfolio performance and activation readiness
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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