Director of Business Application Delivery, LogicMonitor
Business Technology
$151.2-189k
Offers equity
Office located in San Jacinto Center, Austin
Hybrid observability powered by AI
Be an early applicant
Hybrid observability powered by AI
1001+ employees
Be an early applicant
$151.2-189k
Offers equity
Office located in San Jacinto Center, Austin
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- 10+ years of experience in IT or enterprise applications, with at least 3+ leadership responsibility of global teams
- Proven experience managing cross-functional application implementations in areas like Salesforce (Core, CPQ, Billing), NetSuite, HRIS, or Finance systems
- Strong understanding of Agile/Scrum methodologies and SDLC best practices
- Proficient in Jira, Confluence, or other project and collaboration tools
- Demonstrated ability to lead teams, manage stakeholders, and deliver projects on time and within scope
- Excellent communication and organizational skills
- A passion for business process improvement and a proactive, service-oriented mindset
- Experience using AI tools to enhance productivity, innovation, or problem-solving
What the job involves
- As a Director of Business Application Delivery, you will report to the CIO and be responsible for leading the successful implementation, optimization, and support of business-critical applications across key departments such as Sales, Finance, HR, and Operations
- You will partner closely with business stakeholders to understand functional needs, coordinate solution delivery, manage application teams, and ensure that systems are secure, scalable, and integrated across the enterprise
- This is a hands-on leadership role requiring a strong mix of technical understanding, operational execution, vendor management, and team development
- You will play a key role in enabling cross-functional business outcomes through efficient technology delivery and capability development
- Lead business requirements gathering, software/vendor evaluation, and delivery planning for enterprise applications
- Drive the creation and alignment of project and capability roadmaps in collaboration with business leaders
- Manage project timelines, resource planning, and cross-functional coordination to ensure successful execution
- Oversee the configuration, integration, and release management of platforms like Salesforce, CPQ, MRP, HRIS, and Finance systems
- Build and lead a team of application analysts, administrators, and developers; provide mentoring and guidance on system architecture and delivery best practices
- Foster a collaborative and accountable team culture focused on quality and continuous improvement
- Establish and manage SLAs for application uptime, support response, and resolution
- Partner with IT Ops and InfoSec to ensure systems meet compliance, data quality, and security standards
- Define and track metrics to measure system effectiveness and business impact
- Serve as the primary point of contact for business users, working closely with department leaders to prioritize and deliver solutions that improve workflows and user experience
- Collaborate with stakeholders to plan enhancements, train end users, and drive adoption
- Support contract negotiation and vendor management efforts to ensure cost-effective licensing and support services
- Assist in the planning and tracking of project budgets, staffing needs, and system investments
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to network, virtual machine, database, container and SaaS. Each service supplies real-time insights and automated monitoring, with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its being named in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
Salary benchmarks
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