Senior Product Design Manager, Discord

• 10+ years of experience in consumer-facing digital product design work, including gaming, communication platforms, or B2B experiences
• 4+ years directly managing design teams of 5 or more, with a track record of growing talent and building cultures of creative excellence
• Ability to bring simplicity and clarity to complex problems or opportunity spaces, and turn insights into compelling product directions
• Ability to communicate to peers and executive stakeholders in ways that drive action
• Strong leadership skills rooted in empathy: you understand how to staff and grow your direct reports in challenging, supportive ways while motivating teams to deliver excellent results
• Hands-on design excellence that inspires your team, with the ability to design and prototype in Figma to demonstrate the visual craft standards you expect from others
• Operational effectiveness in communication, roadmapping, and planning, with comfort adjusting to pivots and new opportunities that influence defined plans

Desirable

• Our team's mission is to create win-win-win solutions that drive success for players, games businesses, and Discord
• We help games businesses succeed through in-game integrations and on-platform tools that help them connect with their players, and create innovative player experiences that help them build lasting friendships through games
• As our Senior Design Manager, you'll report to the Director of Product Design, and lead a talented team of designers across the full product development cycle, from strategic visioning through launch and iteration
• For example, defining the future of Official Game Communities on Discord, transforming our B2B2C capabilities into a unified suite of offerings, designing a best-in-class B2B portal, and creating social gaming experiences like invites, LFG, and the future of player identity on Discord
• Partner with engineering, data science, research, and product leaders to define annual strategy
• Inspire teams through strategic storytelling, leading vision sprints that turn complex problems into compelling product directions
• Lead and mentor the broader design team while directly managing the careers of three designers (to start), holding yourself accountable to their professional development and craft excellence
• Evolve team processes, rituals, and rhythms that drive a safe, nurturing culture for growth while ensuring razor-sharp clarity of focus and priority across the design team
• Provide direct, actionable feedback to designers and facilitate weekly critiques that elevate the quality of work and strengthen collaborative problem-solving skills, upholding a culture of doing exceptional work and being exceptional to work with
• Contribute hands-on design leadership when needed, and where your skill-set and expertise adds the most value, whether it be strategic vision level or quickly diving into an interaction detail
• Uphold high design quality standards, and bring moments of delight and joy, across consumer and developer-facing experiences, while ensuring our solutions meet the diverse needs of both gaming businesses and Discord's player community