Senior Account Manager, Gloat
3+ days a week in office
Workforce agility platform
Job no longer available
Workforce agility platform
101-200 employees
Job no longer available
3+ days a week in office
101-200 employees
Company mission
To rethink the modern workforce, to bring startup agility to the world’s biggest enterprises, and to put employees in the best position to achieve anything.
Role
Who you are
- 8+ years of validated experience in selling enterprise SaaS, with strategic account management expertise demonstrated through thought leadership
- Success will be defined by long-term customer retention (measured via NDR), global revenue growth, and increasing customer satisfaction
- Extensive experience in B2B enterprise SaaS business models with the ability to structure and negotiate multi-faceted agreements
- A background in enterprise transformation and change management, with referenceable supporting examples
- Proven success in selling digital transformations for HR organizations is highly regarded
- Experience managing strategic accounts and engaging with C-level and LOB executives
- Outstanding executive presence and presentation skills, with the ability to deliver compelling points of view through product demonstrations, solutions, and sales pitches
- Ability to collaborate with cross-functional teams within Gloat (Sales, Customer Success, Product, Marketing) and work effectively in a fast-paced environment
- A creative, problem-solving approach to evolving business challenges
- Highly motivated, independent self-starter with integrity, professionalism, and a team player mentality
- Willingness to travel up to 25%
- Experience working in startups is highly regarded
- We work hybrid so we are looking for candidates who are willing to commute to our London office at least 3 times a week
What the job involves
- In this key role, you will be responsible for building and managing relationships with enterprise-level clients, driving revenue growth, and shaping our strategic approach in a dynamic market
- Establish and lead a multi-year joint account strategy and roadmap with the assigned account
- Define and build an effective joint governance model ensuring alignment and sponsorship across the account
- Develop and maintain strategic relationships with customers and Gloat executives to support priority initiatives and long-term account growth
- Lead the communications of business performance and associated value to the LOB leaders and HR team members
- Partner with Customer Success to drive adoption of products and innovations within the account through thoughtful development of business cases that map back to customer priorities and the detailed strategy
- Grow revenues across upsells, cross-sells and expansions and lead renewals negotiations
- Lead and mentor a global account team of a small group of people to ensure the customer realizes value from their investment in Gloat
- Collaborate with Gloat’s innovation group to execute a framework to identify, evaluate, and complete opportunities to co-innovate to address emerging market needs
- Lead and participate in critical customer-facing activities including executive engagement, company visits, EBRs, and ideation workshops
- Ideate with, and support, Gloat field events marketing functions to drive engagement and events for the account
Salary benchmarks
Our take
Today's workplaces often limit employees to a single skill due to closed silos and rigid hierarchies. Internal job boards traditionally have incredibly low engagement, with many agreeing that searching for external jobs is far easier.
Gloat is challenging this with their AI-driven digital platform that connects employees with internal opportunities which cater to their broader range of skill sets. Gloat’s focus on employee's skills and how this will translate to other job opportunities within a business, provides an interesting niche in the market.
Backed by leading investors, including Generation Investment Management and Accel, the company's substantial funding allows it to focus its efforts on accelerating expansion and further innovation of its platform's current and future capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-27% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$90m
SERIES D
Jun 2021
$57m
SERIES C
Total funding: $188m
Company HQ
Flatiron District, New York, NY
Leadership
Ben Reuveni
(CEO)Studied Business Administration and Computer Science at The Interdisciplinary Center before joining the IDF as a Systems Engineer. Left the IDF after four years and joined IBM's Professional Services in 2008. They were promoted to Solutions Architect in 2011. Founded Gloat in 2014.
Danny Shteinberg
(CMO)They co-founded Gloat in 2014, and have acted as its CMO ever since.
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