Client Partner, NimbleRx

Customer Success

$70-80k

Plus commission

Mid and Senior level

San Francisco Bay Area

Office located in Redwood City, CA

Pharmacy tech platform

Job no longer available

Pharmacy tech platform

101-200 employees

HealthcareB2CRetailB2BPersonal healthLogisticsDeliveryMedTech

Job no longer available

$70-80k

Plus commission

Mid and Senior level

San Francisco Bay Area

Office located in Redwood City, CA

101-200 employees

HealthcareB2CRetailB2BPersonal healthLogisticsDeliveryMedTech

Company mission

To bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients.

Job

Company

Role

Who you are

4+ years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support, sales
Proactive and confident partner guidance through new Nimble processes
Positive attitude and ability to work in a fast-paced, constantly evolving environment
Excellent verbal and written communication skills
Pharmacy experience highly preferred, but not required

What the job involves

The Client Partner is a crucial member of the Nimble team, supporting new and current pharmacy partners as the lead point of contact, post launch.
As we grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth
Effectively train and manage a book of small-medium business size Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance
Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support
Connect with Engineering, Product, and Operations to bring technical expertise to partners

Our take

NimbleRx is a logistics tech app aiming to improve medication access for customers across the US by partnering with local pharmacies to facilitate prescription deliveries via the app, similar to ordering an Uber. This service aligns with the growing consumer preference for on-demand home delivery.

NimbleRx's significant growth was catalysed by its 2021 partnership with Uber, leveraging Uber's extensive network to expand its footprint across the US. This partnership not only boosted NimbleRx's visibility and reach but also contributed to a remarkable revenue of $1B in 2021, highlighting the synergy between the two companies.

The partnership has enabled NimbleRx to secure collaborations with larger pharmacy chains, positioning it to attract a broader customer base just below industry giants like Walgreens Boots Alliance and CVS Health. These alliances are crucial for NimbleRx to remain competitive as these major players develop their own prescription delivery services.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

24% employee growth in 12 months

Glassdoor (2.6)

Company

Funding (last 2 of 5 rounds)

Jul 2022

$25m

LATE VC

Apr 2018

$20m

SERIES C

Total funding: $85.3m

Company benefits

Health insurance (medical, dental, and vision)
Retirement benefits
Remote, hybrid and flexible work options

Company HQ

Centennial, Redwood City, CA

Leadership

Talha Sattar

(Founder & CEO)

Founded Mandi Fresh before taking up an MBA at Stanford. Then worked at McKinsey as an Engagement Manager before founding Nimble in 2014.

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