Community Experience Manager, TravelPerk
+ Equity
3 days a week in office
Corporate travel platform
Posted today
Corporate travel platform
1001+ employees
Posted today
+ Equity
3 days a week in office
1001+ employees
Company mission
To connect people in real life in the most enjoyable and sustainable way possible.
Role
Who you are
- At least 5 years of experience in community building, cultural integration, or organizational development roles
- Proven experience managing and developing teams in dynamic environments
- Expertise in cultural integration, particularly during mergers or acquisitions
- Strong organizational and project management skills with the ability to prioritize and balance multiple initiatives
- Excellent communication skills to articulate ideas compellingly, both visually (slides) and verbally, to diverse stakeholders
- Demonstrated ability to collaborate across teams and influence without direct authority
- Framework thinker who can solve problems systematically and independently
- A passion for championing organizational culture
- A people person with exceptional listening skills and the ability to build relationships across all levels
- Humble, adaptable, and eager to learn
- A proactive self-starter who thrives in fast-paced, dynamic environments
- Hands-on and willing to tackle challenges, from high-level planning to detailed execution
- A great people manager who balances care for their team with candid feedback to foster growth
- A team player who collaborates effectively and supports collective success
- Skilled at stakeholder management, able to solve problems while managing expectations and saying no when necessary
What the job involves
- As Community Experience Manager in Barcelona, you will be responsible for creating and maintaining the artifacts of TravelPerk’s culture
- From our biweekly All Hands meetings where we come together to celebrate our impact, to onboarding experiences that excite and equip new joiners for success, to office spaces that foster collaboration and connection
- You will work alongside the global Community Experience Team and stakeholders across the business to ensure the touchpoints related to employee experience attract, engage, and retain exceptional talent
- Review and streamline processes to ensure our culture-building efforts scale effectively and add value
- Lead the cultural integration of existing and potential future company acquisitions, ensuring alignment with TravelPerk’s values
- Co-create our Community approach, empowering employees to shape their own experiences
- Manage operations to uphold a regular cadence of impactful, culture-based initiatives
- Hire, lead, and develop a high-performing Community Experience Team
- Drive team engagement and ensure a high standard of delivery aligned with KPIs and expectations
- Oversee initiatives related to employee engagement, onboarding, and ambassador programs
- Partner with the Get Together Team to execute company events and experiences
- Collaborate with the Barcelona Workplace Team to enhance the in-office experience
- Support the Internal Communications team with launches and messages related to community news
- Create moments of learning, collaboration, and connection through in-person experiences
- Build trusted relationships with employees to understand and enhance their experience, both at HQ and across our global hubs
- Showcase our culture through employer branding initiatives that attract exceptional talent
- Achieve SMART goals for maintaining and scaling TravelPerk’s culture
- Drive participation in initiatives that capture employee sentiment and improve engagement
- Lead the cultural integration of company acquisitions, creating scalable playbooks
- Oversee onboarding and cultural induction programs to set new joiners up for success
- Champion Belonging Community initiatives and lead our Belonging Philosophy
- Coordinate with Hub Ambassadors to ensure a balanced and locally relevant cultural experience
- Collaborate with the Internal Communications team to drive communication and engagement programs
- Support the creation of content that promotes TravelPerk’s culture internally and externally
- Partner with the Get Together Team to ensure events reflect our employees’ voices
Our take
Although business travellers are often at the forefront of driving company growth, booking travel is typically a logistical nightmare as corporate travel tools are underdeveloped and stuck way in the past. TravelPerk has built a platform free from micromanagement, creating an experience that puts business travellers first.
TravelPerk's number of active users has grown year on year. Further, as well as more customers using the platform, those on it are using it more regularly. This is a clear signal that TravelPerk has a product market fit and is in scaling mode. The company has more than 2,000 customers, including scaleups like Revolut, Farfetch and Beyond Meat.
According to TravelPerk, its unit economics are strong already, which puts it in a strong position to grow without diluting itself too much through investment. The company is still innovating and said it is planning to release more products that will give the business traveller more freedom and flexibility than ever before. Its new Edinburgh hub and partnership with fintech unicorn Pleo, TravelPerk is undoubtedly committing to a period of scaling. Exemplifying this is its Series D funding of $104 million awarded in January 2024, which will boost TravelPerk's AI and automation capabilities to aid its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
47% female employees
22% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2024
$104m
SERIES D
Jul 2023
$17.6m
GROWTH EQUITY VC
Total funding: $523.2m
Company benefits
- Stock options in the company
- Great healthcare benefits, including private healthcare and wellness programs
- Beautiful office with different spaces for every mood
- Fully stocked kitchen loaded with healthy food, snacks, and coffee
- Generous vacation time and flexible working hours
- The finest tech and anything else you need to do your best work
Company values
- We are owners
- Impact over effort
- A 7* experience
- We are a team
- Be a good person
Company HQ
El Parc i la Llacuna del Poblenou, Barcelona, Spain
Articles
Leadership
Avi Meir
(CEO)Founded Hotel Ninjas (hotel software) acquired 2 years later by Booking.com. Previously VP of budgetplaces.com (marketplace for hotels).
People progressing
Data Analytics Manager based in Barcelona
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at TravelPerk
Felicia Norman-Williams (VP People)
- We have created the Perk Promise: our commitment to ensuring our people live their best life, do their best work and fulfil their potential in a community where they feel like they belong. This forms part of our Belonging philosophy, centred on creating an inclusive workplace.
- Beyond nationality and gender, we embrace various forms of diversity. Our hiring processes and language are inclusive, encouraging all candidates to apply. We follow a meritocratic approach in rewarding the right behaviours and performance.
- In our Tech department, we're dedicated to supporting women in tech. We’ve launched the TravelPerk Academy in partnership with All Women, promoting equal opportunities. Our first graduates include five talented women who became our Software Engineers. We also have a 'Women in Builders' community, which provides a safe space for women in tech to learn and share together. We run workshops on product diversity, inclusion, and unconscious bias for the Builders team.
- Through these efforts, we cultivate a diverse, inclusive organisation where every individual can excel, contributing to our shared success
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